Technical Delivery Specialist

Description

Job Summary: The Vehicle Technical Delivery Specialist plays a crucial role in the customer experience, ensuring that vehicle delivery is a memorable and complete moment. Key Highlights: 1. Be part of one of the Best Companies to Work for in Pernambuco 2. A dynamic environment full of opportunities 3. Ensure customer satisfaction through a positive and personalized experience **Italiana Automóveis is hiring!** If you love cars, interact easily with people, and seek professional growth, this opportunity is for you! We currently have an opening for a **Vehicle Technical Delivery Specialist** in **Recife – Imbiribeira**. You will join a company recognized as one of the Best Companies to Work for in Pernambuco, offering a dynamic environment full of opportunities. The Technical Delivery Specialist is a key player in the customer experience, responsible for ensuring that vehicle delivery is a memorable and complete moment. This professional ensures that the customer receives their new car with all necessary information, features thoroughly explained, and documentation properly organized—delivering excellence in service and strengthening the customer’s relationship with the brand. #### **Main Responsibilities:** * Prepare the vehicle for delivery by checking safety items, functionality, and cleanliness. * Conduct a detailed technical presentation of the vehicle to the customer, explaining all features, technologies, and onboard systems. * Guide the customer through the owner's manual, warranty terms, maintenance plans, and after-sales services. * Assist in the documentation process and delivery finalization, ensuring all procedures are completed. * Clarify customer questions and provide initial support regarding the use and care of the new vehicle. * Ensure customer satisfaction at the time of delivery by providing a positive and personalized experience. * Perform test drives and final inspections, when necessary, to guarantee the vehicle is in perfect condition. #### **Mandatory Requirements:** * Completed high school education. * Strong customer service skills and focus on customer experience. * Valid Brazilian driver’s license (Category B) with driving experience. * Good interpersonal communication and proactivity. #### **Benefits:** * Market-competitive salary * Bradesco health insurance plan * SulAmérica dental insurance plan * On-site cafeteria * Transportation allowance #### **Work Schedule and Hours:** 8:00 AM to 6:00 PM (Monday to Friday)