Commercial Assistant

Description

Job Summary: Assist in sales processes, customer service, and relationship management, contributing to customer acquisition and revenue growth targets while maintaining the company's competitiveness. Key Highlights: 1. Customer service and relationship management through various channels 2. Administrative support in commercial routines 3. Acquisition of travel agencies for new agreements **Assist in sales processes, customer service, and relationship management with clients, contributing to achieving customer acquisition and revenue growth targets while keeping the company competitive and innovative.** Provide customer service via communication channels (telephone, e\-mail, online chat, and WhatsApp), clarifying doubts and/or guiding customers according to their needs; * Provide support to commercial assistants and analysts in departmental administrative routines; * Record payments in the CM system; * Record points in the system related to All Inclusive/advance installment payments/customer point purchases; Enotel Club/RCI/Exchanges; * Issue vouchers and send them to customers; * Contact and acquire travel agencies for new agreements and general service requests;