Store Attendant

Description

Job Summary: We are seeking a detail-oriented Store Attendant with a strong sense of ownership to conduct sales and customer retention activities, ensuring customer satisfaction and smooth store operations. Key Highlights: 1. Sales of Brisanet products and services, with a focus on customer retention. 2. Customer service and support, ensuring customer satisfaction. 3. Maintaining store organization and proper functioning of equipment. We are looking for a **Store Attendant** to sell Group Brisanet products and services in accordance with customer and company needs. In addition, to monetize an existing customer base and retain customers during cancellation processes. If you are a detail-oriented professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of Group Brisanet; * Prepare reports, forms, or spreadsheets as requested; * Update area-related performance indicators when necessary; * Actively participate in organizational meetings and commitments upon request; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to departmental needs and leadership direction; * Sell Group Brisanet products and services in accordance with customer and company needs; * Train new employees and cover colleagues’ vacations at other stores as needed; * Monetize an existing customer base and retain customers during cancellation processes; * Activate and provide support for mobile telephony; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring customer satisfaction; * Schedule installations and configure services; * Process plan transfers, registration updates, information updates, and due date changes; * Maintain store organization and ensure proper functioning of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all security procedures established by the company—including full equipment verification, proper closure of doors and windows, and accurate system logging—to guarantee environmental integrity and operational continuity. **Requirements and Qualifications** * Completed high school education; * Skills in sales techniques and customer service; * Basic mathematics; * Sales and negotiation methodology. Preferred qualifications include: * Currently pursuing a bachelor’s degree in Business Administration, Commercial Management, or related fields; * Proficiency with Google tools (Sheets, Docs). **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical work environment—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loans (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a growing mobile telephony operator. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.