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Job Summary: We are seeking a professional with experience in customer service and sales, WhatsApp communication, and a focus on daily results to welcome customers and close sales while maintaining an organized workplace. Key Highlights: 1. Experience in customer service and sales (in-person and online) 2. Focus on daily results and consultative service 3. Communication via WhatsApp and CRM management Job Description – Customer Service and Sales (In-Person and Online) If you have experience in customer service, proficiency in WhatsApp communication, and an interest in working with a focus on daily results, this opportunity may suit your profile. Main Responsibilities: Respond to customers from online ads via WhatsApp Business; Reply to and send messages, ensuring appropriate and prompt responses; Welcome customers in-store; Close sales and process payments for contracted services; Maintain an organized and functional workplace. Desired Profile: We seek professionals with strong communication skills, responsibility, and the ability to interact effectively with the public, preferably with experience in service sales and consultative service. Mandatory Requirements: Minimum 1 year of sales experience, preferably in automotive, automotive aesthetics, dealerships, automotive centers, PPF, or premium services; Experience in consultative service, including the ability to understand customer needs, propose suitable solutions, and convert interactions into sales; Proven track record of meeting targets; Proficiency in WhatsApp Business, CRM, and daily follow-up practices until sale closure. Preferred Requirements: Experience with high-value-added services such as paint protection film (PPF), glass coating, automotive detailing, premium films, service packages or subscriptions; Ability to create simple content (audio, photos, videos) to document processes and outcomes, supporting commercial service; Knowledge of consultative selling techniques (SPIN, rapport, anchoring, closing); Ability to clearly, concisely, and persuasively explain technical benefits related to automotive aesthetics. Expected Skills: Preparing proposals, packages, quotations, and value comparisons; Strong written communication for digital service; Organizational skills for managing schedules, customer history, and follow-ups; Proficiency with digital tools such as WhatsApp Business, CRM (HubSpot, Notion or similar), spreadsheets, and Instagram (DMs and material sharing with leads); Ability to naturally record explanatory videos when needed to clarify services and processes. Candidates oriented toward goals and commercial relationships, with emphasis on added value and consultative closing, will stand out in the selection process. >> Salary: R$ 1.650,00 >> Benefits card >> Transportation allowance Employment Type: Full-time CLT Compensation: R$1.650,00 per month Benefits: * Transportation allowance Work Location: On-site
