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Job Summary: Customer service professional responsible for dispensing medications, managing inventory, conducting sales, and maintaining pharmacy organization. Key Highlights: 1. An environment that values diversity and encourages authenticity 2. Opportunities for professional growth 3. Real impact on people's lives We are people who care for people. Each of us has unique characteristics, stories, and qualities, yet we are all united by the same purpose: to live fully. We are proud of our history, which is why we do our best today while keeping an eye on tomorrow. If you value humanity, integrity, customer focus, results-driven excellence, sustainability, and innovation in solutions across everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We foster an excellent organizational climate with engaged people committed to delivering outstanding results, as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications in compliance with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly check medication and product stock levels, replenish items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products—including their features, benefits, and potential drug interactions. * Telephone Support: Professionally answer incoming calls and respond to customer inquiries. * Organization: Maintain organized customer service areas and shelves. Ensure hazardous products are stored properly and in accordance with safety regulations. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier or in customer service is desirable; * Availability to work on a 6x1 rotating schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. * To increase your chances of being selected for this position, fill out the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator Training Course, developed by Rede de Farmácias Pague Menos and Extrafarma. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health insurance plan (subject to eligibility based on location and position); * Dental plan (voluntary enrollment); * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold discount at Pague Menos pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on color, religion, sexual orientation, gender identity, nationality, disability, or age. At **Pague Menos**, health and wellbeing are both origin and purpose. Promoting access to healthcare means expanding freedom, care, and quality of life for millions of Brazilians. We are a Brazilian company built by people who do good—and who are committed to bringing healthcare with love to all Brazilians. We operate in every state across the country and currently have nearly **1,700 stores and over 28,000 employees**, forming a diverse community that grows together and works with real impact on people's lives. Our story began in 1981 with the opening of our first store in Fortaleza (CE). Since then, we’ve grown steadily—grounded in valuing people, focusing on customers, sustainability, integrity, results-driven excellence, and innovation in healthcare solutions. Today, we are the **second-largest pharmacy chain in Brazil**, a result of a strategy combining efficiency, customer proximity, and strengthening our pharmaceutical consulting services. Our business model integrates products, services, and continuous care. We operate in specialty retail under the *drugstore* concept and have evolved into an integrated health *hub*. Working here means becoming part of an environment that values diversity, encourages authenticity, and believes in the power of collaboration. It’s a place to grow, contribute, and make an impact every day. Let’s go together?
