BRA Prospera Client Specialist

Description

Job Summary: Santander is seeking a Prospera Client Specialist to manage portfolios, prospect new micro and small entrepreneurs, and ensure customer satisfaction. Key Highlights: 1. Opportunity to grow and learn within an expanding ecosystem. 2. Culture of flat hierarchy and appreciation of diversity. 3. Focus on portfolio management and prospecting entrepreneurial clients. BRA Prospera Client Specialist Country: Brazil If you are eager to continuously grow and learn, and passionate about interacting with people, this could be the right place for you! Santander is a growing ecosystem committed to helping individuals and businesses prosper. Here, you can create the new, challenge the market, and question the status quo. It’s about balancing urgency for today and vision for tomorrow — always delivering the best possible customer experience. It’s about being part of a global company that values diversity in all its dimensions and embraces a flat organizational culture. At Santander, we uphold a flat culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Client Specialist, where you will be hired as a Specialist — the primary subject-matter expert in your field. Your role here will include: Managing portfolios and prospecting new micro and small entrepreneurial clients; Conducting in-person visits to our clients; Identifying and acting upon potential partnerships; Ensuring customer proximity and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency. You’ll fit well with us if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: Completed high school education or technical training (a university degree is even better!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitting Allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier lifestyles; PAPE – Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So, are you ready to be ignited? Prospera is Santander’s Microfinance platform, designed to support micro and small businesses in investing in their growth. We empower our clients through financial education and guidance on responsible credit use. If this resonates with you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeTheProsperaSpark