Job Summary: Join a Brazilian brand that believes in the flavor of ideas and the power of connections, transforming everyday life into something extraordinary through warm customer service and shared growth. Key Highlights: 1. Work with purpose and passion for customer service 2. Be part of a team that values people 3. Leave your mark and discover new paths Have you ever imagined working for a **100% Brazilian brand**, built by people who believe in the **flavor of ideas** and the **power of connections**? **San Paolo** was born in Fortaleza and soared far. Today, we have over **600 mustachioed team members across 70 company-owned stores**, from North to South of Brazil, spreading affection and innovation wherever we go. We believe that **working with purpose** means transforming the everyday into something extraordinary — from warm customer service to ice cream cones filled with memories. And growing together is only possible when we value those who help build this story with us. If you want to leave your mark, discover new paths, and experience a journey full of flavor, care, and learning, join us in writing the next chapters of this adventure. **Responsibilities and Duties** * Provide in-person customer service, ensuring courtesy, efficiency, and satisfaction; * Prepare and serve gelatos, coffees, mixes, and desserts; * Maintain store cleanliness, equipment, utensils, and seating area, performing hygiene routines according to food safety standards; * Restock gelatos, supplies, and materials, supporting organization and inventory control; * Complete shift checklists, temperature monitoring, opening/closing procedures, and system entries. **Requirements and Qualifications** * Completed High School education; * Availability to work on a rotating 5-days-on / 2-days-off schedule. **Desirable:** * Basic knowledge of food safety and good handling practices; * Experience operating store systems and equipment. **Additional Information** * Meal and Food Allowance (iFood Benefits Card); * Transportation Allowance or Fuel Assistance; * Wellhub (Gympass); * Dental Plan; * San Paolo products; * Birthday Day Off. **This is our purpose!** San Paolo Gelato \& Café was founded in June 2012 in Fortaleza, Ceará. Our mission is to **awaken delicious sensations through magical and joyful moments**. We offer artisanal, authentically Brazilian gelato. Due to our intense focus on our core pillars: **Product, Environment, and Customer Service**, we have expanded and now count over 600 mustachioed team members across more than 65 company-owned stores nationwide. If you believe that **details make the difference**, are **innovative**, and always strive to deliver **the best customer service**, we’re looking for you! Soar high with us and become part of a team that **believes in people** and **dreams big**!
João Silva
Indeed · HR
João Silva
Indeed · HR
