Host

Description

Job Summary: The host is the store's business card, responsible for greeting customers, understanding their needs, and creating a welcoming environment while managing service flow. Key Highlights: 1. Personalized and welcoming customer reception 2. Management of service flow and hospitality 3. Support for events and guest coordination **AMAZONAS DECORAÇÕES (JARDINS UNIT)** The host is the store's "business card." More than just greeting customers, their role is to understand the customer's style, purchase intent, and profile immediately upon entry. They must create a welcoming atmosphere, offer experiential tastings (e.g., coffee or water), and manage service flow to ensure no customer is left unassisted. **Key Responsibilities** * **Personalized Greeting:** Warmly, friendly, and professionally welcome customers in alignment with high standards. * **Triage and Direction:** Identify the customer's objective and direct them to the most suitable consultant, architect, or specialist salesperson. * **Service Flow Management:** Monitor store traffic and manage parking spaces, assist customers with parking, handle queues or waiting times during peak days, ensuring agile service delivery. * **Hospitality:** Provide customer amenities (coffee, water, tea, etc.) and ensure the environment remains clean, organized, and accompanied by appropriate music/ambience. * **Event Support:** Assist with guest reception during events, collection launches, or store-hosted cocktail parties. * **Reception Management:** Organize guest lists or manage time-slot reservations for personalized service and interior design consultations Compensation: R$1.700,00 per month Benefits: * Transportation allowance Work Location: On-site