Commercial Support Analyst - Sergipe Branch

Description

Job Summary: Responsible for providing service to brokers and policyholders, delivering information about products/services, and supporting the commercial area with resolution-oriented and proactive assistance. Key Highlights: 1. Active engagement in commercial support to brokers 2. Ensuring timely response and issue resolution in customer service 3. Supporting commercial and management activities Responsible for providing service to brokers and policyholders, delivering information about products/services, promoting campaigns, as well as monitoring budgets, general negotiations, renewals, and tenders—aiming to accelerate the closing of new business deals while supporting the commercial area with resolution-oriented and proactive assistance. **Responsibilities and Duties** * Actively participate in commercial initiatives by engaging brokers to contribute to the growth and performance of their portfolios, optimizing their productivity * Ensure timely response and issue resolution in service provided to brokers, facilitating sales completion * Encourage and guide brokers in using available commercial tools and self-service platforms to optimize business operations and operational efficiency * Promote broker participation in branch-offered activities and training courses to foster professional development and sales growth * Support branch administration in local commercial and management activities, aiding professional career development and continuous process improvement * Support and monitor the commercial area on matters related to brokers’ sales processes, providing portfolio-related information and flagging business opportunities to boost sales **Requirements and Qualifications** * Completed undergraduate degree in Business Administration, Accounting, Law, or related fields * Proficiency in Microsoft Office Suite * Knowledge of digital tools (Corretor Online, Portal da Produção, Promodigital) * Operational and commercial skills * Residency in Sergipe **Additional Information** **BENEFITS** **Flexible Meal and Food Allowance;** **Health Insurance Plan;** **Dental Insurance Plan;** **Wellhub and TotalPass;** **Bio Ritmo Gym exclusively for Employees:** located at the Head Office Complex; **Profit Sharing Program (PLR);** **Stock Ownership Program: Porto em Ação:** complementary to PLR until 2025; **Sand Volleyball and Multipurpose Courts:** located at the Head Office Complex; **Transportation Allowance;** **Van Transportation Services;** available at major access stations to Porto (Luz, Barra Funda, Santa Cecília, and Júlio Prestes); **Extended Parental Leave:** up to 40 days for all family configurations; **Extended Maternity Leave:** six months; **Medical Clinic with Specialties:** located at the Head Office Complex and Barra Funda; **Childcare or Nanny Assistance;** **Life Insurance;** **Private Pension Plan – PortoPrev;** **Discounts on Products and Services;** **Tuition Reimbursement: Reimbursement for undergraduate, postgraduate, or MBA studies;** **Monthly Running Events:** subsidy for major street races in São Paulo; **Language Course Reimbursement (English or Spanish);** **Teatro Porto:** exclusive screenings for Employees; **Library;** **Rest Room:** at the Head Office Complex; **Game Room:** at the Head Office Complex; **Massage and Podiatry Services:** at the Head Office Complex; **Work Location:** On-site (We operate hybrid work models, which will be discussed during the selection process); Porto is much more than an insurance company: it is a vast ecosystem leveraging technology to create solutions across four core business verticals: **Porto Bank, Porto Saúde, Porto Seguro, and Porto Serviço**. Its reputation and recognition earned over more than seven decades underscore Porto’s scale—a business reference built by and for people. Here, 13,000 employees proudly belong to a solid, ethical organization that **transforms dreams into extraordinary realities** for our 15.8 million+ customers. We operate through over 101 branches and regional offices nationwide. Learning is embedded in our DNA. Here, you’ll find **incentives, tools, and supportive colleagues to learn and grow every day**, in an inclusive, safe environment where everyone can be themselves and take pride in who they are—fostering respect and **living fully and healthily within a genuinely human company.** **DIVERSITY & INCLUSION AT PORTO** At Porto, we value diversity and believe that a plural team is essential for the development of our entire business, society, and each individual—because we recognize that every person is unique in building a more innovative and inclusive environment. Together, we work daily to build a safe, free, and welcoming space enriched with greater plurality and respect. Therefore, we **strongly encourage applications from women, Black and Indigenous individuals, persons with disabilities, and LGBTQIA+ individuals** for all our job openings.