Job Summary: Opportunity for an IT Analyst to provide technical support, administer networks, install and configure software/hardware, and ensure system performance. Key Highlights: 1. Provide technical support and user training 2. Administer network infrastructure and monitor system performance 3. Install and configure software, hardware, and operating systems **ATTENTION, CANDIDATE PROFESSIONAL** Completing all fields of your professional profile on our platform **increases by 90%** your chance of being approved—at least for the first stage—of this selection process! **Opportunity** for IT Analyst. **Responsibilities and Duties** * Provide technical support and user training; * Establish standards and prepare technical documentation; * Engage third-party support; * Install and configure software and hardware; * Monitor system performance; * Identify system failures; * Administer network infrastructure; * Provide technical support ensuring high availability and performance; * Contribute to developing automation tools; * Knowledge of Windows and Linux server administration (Active Directory/Samba), Terminal Server, Hyper-V, Docker. * Perform hardware and computer network maintenance; * Install, configure, and update various operating systems, management systems, Office Suite, and other applications. * Maintain routine backup procedures; * Install and maintain digital communications (email, web). **Requirements and Qualifications** * Bachelor’s degree in Information Technology (completed or in progress). * Proficiency in Office Suite; * Experience in duties related to this position; * Knowledge of management systems such as Syonet, DMS, Linux, Senior. **Additional Information** **Working Hours:** * **Monday to Friday:** 08:00–11:48 / 13:00–18:00 **What We Offer:** * On-site cafeteria * Transportation allowance * Health insurance * Dental insurance * Wellhub Our story began in 1962, alongside Volkswagen’s history in Rio Grande do Sul. Since our founding, we have continuously grown. Today, we operate 11 dealerships for Volkswagen, Citroën, Peugeot, and Kia across the cities of Novo Hamburgo, São Leopoldo, Sapiranga, Gravataí, Canoas, Caxias do Sul, and Bento Gonçalves. At our locations, we sell brand-new and multi-brand used vehicles, original parts and accessories, vehicle financing plans (consórcios), and insurance, and we provide specialized technical assistance services. Our Group employs over 450 professionals committed to delivering exceptional customer service. All are inspired by the “Carburgo Way,” guided by core principles: **transparency**, **resilience**, **ownership**, **customer focus**, and **results focus**. From generation to generation—wearing the jersey and trusting relationships—we build history, generate opportunities, and develop people. ***Let’s create new memories—together?*** ----------------------------------------