Job Summary: Assist in administrative and operational routines of the Human Resources Department, supporting hiring, termination, payroll, benefits, and time tracking processes under supervision. Key Highlights: 1. Support in essential Human Resources Department processes 2. Opportunity for learning and development in the field 3. Work in a collaborative and organized environment Assist in administrative and operational routines of the Human Resources Department, supporting hiring, termination, payroll, benefits, and time tracking processes under supervision, ensuring organization, legal compliance, and quality service to employees. Job Requirements **Academic Qualifications** * Completed high school education. * **Preferred:** Currently pursuing Technical or Undergraduate studies in: Human Resources; Business Administration; People Management; Or related fields. **Professional Experience** * Preferred prior experience in: Administrative routines; or Support in Human Resources or Personnel Department; or Internship in HR/HRD area. **Desirable Knowledge (Advantages)** * Experience with any **payroll / HR management system**. * Basic understanding of **Consolidated Labor Laws (CLT)** and fundamental labor routines. * Experience in **employee service** or people-related areas. Behavioral Competencies * **Organization and discipline:** maintain documents, files, and information in order. * **Attention to detail:** care in data entry, document verification, and calculations. * **Responsibility and confidentiality:** safeguard the confidentiality of employees’ personal and salary information. * **Punctuality and commitment to deadlines:** especially in payroll routines and legal obligations. * **Good communication:** clarity and courtesy when interacting with employees and other departments. * **Empathy and respect:** interact with employees in diverse situations (hiring, inquiries, termination, leaves of absence). * **Ability to follow rules and procedures:** adhere to internal policies, labor legislation, and departmental guidelines. * **Teamwork:** cooperate with HRD and HR colleagues, sharing information and assisting with routine tasks. * **Willingness to learn:** openness to training and continuous updates on labor regulations. * **Flexibility:** ability to handle periods of higher workload (payroll closing, vacations, terminations). **KPIs** * Percentage of hires completed within deadline * Percentage of complete/admitted employee documentation delivered * Average time to register new employees in the system * Error rate in system registrations and data entries * Rate of inconsistencies in time tracking records * Average time to correct time tracking records * Percentage of time tracking closures completed within deadline * Payroll error rate * Payroll deadline compliance (%) * Rework index in labor calculations * Average response time to employee requests * Volume of employee requests handled * Internal satisfaction index with employee service (when applicable) * Rate of correctly processed benefits deliveries * Average time for benefit updates/adjustments * Rate of terminations completed within legal deadlines * Error index in termination calculations * Document organization (updated archive %) * Compliance with filing and verification routines (%) * Timely eSocial submissions * eSocial return/error index * Participation in training and capacity-building programs * Adherence to internal procedures and HRD regulations * Assist in reviewing and organizing documentation required for new employee onboarding. * Register employees in the company’s internal system and in government agencies. * Assist in employee time tracking control, verifying clock-in, clock-out, and hours worked. * Participate in payroll calculation and verification, including benefits and deductions. * Support preparation of reports and spreadsheets for HR Department information control. * Assist in employee service, clarifying questions regarding benefits, payroll, and other related matters. * Contribute to organizing internal events such as training sessions and new employee onboarding activities. * Support contract termination activities, performing severance calculations and preparing required documentation. * Participate in training and capacity-building programs to enhance knowledge in the Human Resources Department field. * Collaborate with the Human Resources Department team in other administrative and operational activities of the department.