Account Manager – Crypto processing

Description

Summary: As an Account Manager, you will guide high-risk industry clients through integration, ensure smooth communication, and optimize their use of crypto payment solutions. Highlights: 1. Be the primary point of contact for clients in high-risk sectors 2. Manage post-sale operations and resolve client issues quickly 3. Opportunities to grow in the fintech & crypto space **About the Client** Our client is an international crypto processing company working with businesses in high\-risk industries like gambling. They provide secure crypto payment solutions that reduce transaction costs and help companies access global markets. **Role Overview** As an Account Manager, you’ll be the go\-to person for your clients, guiding them through integration, ensuring smooth communication, and helping them get the most out of crypto payment solutions. **Key Responsibilities** * Be the primary point of contact for clients in high\-risk sectors like gambling. * Manage post\-sale operations: contracts, client chats, and integration processes. * Resolve client issues quickly and maintain high satisfaction. * Monitor client metrics (conversion rates, turnovers) and optimize performance. * Keep records up\-to\-date and ensure policy compliance. * Identify upsell opportunities and prepare custom pricing proposals. * Analyze market trends and assist with strategic proposals. **Requirements** * 3\+ years of experience in account management. * 2\+ years of experience in the payment industry. * Strong background in client or partner management. * Solid understanding of crypto or fintech\-related operations. * Fluency in English and Russian (written and verbal). * Ability to work independently in a remote setting. **Key Soft Skills** * Proactive and solution\-oriented. * Strong communication and relationship\-building skills. * Analytical thinking and attention to detail. **What We Offer** * Competitive salary. * Remote work with flexible hours. * Dynamic team and fast\-paced environment. * Opportunities to grow in the fintech \& crypto space. **Ready to Join Us?** If you're quick, innovative, and ready to make a difference, apply now to become a part of the Evotym family!