256 Other14 in Para lowest at $2080.0+

Indeed

Delivery Attendant

A bakery delivery attendant plays a crucial role in connecting the bakery with its customers, ensuring orders are delivered efficiently and with high-quality service. **Necessary Skills:** * **Good communication:** Ability to communicate clearly, politely, and effectively with customers and coworkers. * **Organization:** Ability to organize and prioritize tasks, handle multiple orders simultaneously, and maintain control over workflow. * **Attention to detail:** Care and accuracy when receiving and verifying orders, avoiding mistakes and ensuring customer satisfaction. * **Product knowledge:** Familiarity with bakery products, ingredients, and prices to answer customer questions and make suggestions. * **Technology proficiency:** Competence in using delivery systems, messaging apps, and other technological tools used on the job. * **Problem-solving:** Ability to quickly identify and resolve issues such as delivery delays, order errors, or customer complaints. * **Empathy:** Ability to understand the customer's perspective, recognize their needs, and provide personalized, attentive service. In summary, the bakery delivery attendant ensures that customers receive their orders quickly, efficiently, and with quality service, contributing to customer satisfaction and the bakery’s success. **Customer Service:** * **Receive and process orders:** Answer phone calls, delivery apps, or other communication channels to take customer orders, ensuring accuracy and clarity of information. * **Answer questions:** Provide information about products, prices, promotions, ingredients, and availability, responding to inquiries and assisting customers in selecting items. * **Handle complaints:** Receive and record customer complaints regarding delivery delays, order errors, or product quality issues, seeking solutions and forwarding them to the responsible party when necessary. * **After\-sales service:** Contact customers after delivery to verify satisfaction with the order and service, collecting feedback for improvements. **Organization and Logistics:** * **Organize delivery routes:** Optimize delivery drivers' routes to ensure efficient and timely deliveries, considering customer locations, estimated preparation times, and traffic conditions. * **Communicate with delivery personnel:** Maintain constant contact with delivery drivers, informing them of new orders, route changes, delivery issues, and other relevant information. * **Pack and verify products:** Ensure products are properly packaged for transport to prevent damage and maintain quality, and check order items before dispatching to guarantee accuracy. * **Monitor packaging and supply inventory:** Track inventory of packaging materials, bags, hygiene supplies, and other delivery necessities, requesting restocking when needed. * **Order tracking:** Record and monitor orders from receipt to delivery, using control systems or spreadsheets to ensure organization and prevent errors. **Other Tasks:** * **Operate the delivery system:** Use the bakery’s delivery system to receive, process, and track orders, issue invoices, and manage cash flow. * **Keep the work area clean and organized:** Ensure cleanliness and organization of the service area, following food safety and hygiene regulations. * **Collaborate with the team:** Work together with other bakery staff to ensure service efficiency and quality, assisting with other tasks when necessary.

R. Nova Olinda, 151-235 - Diamantino, Santarém - PA, 68020-560, Brazil

Negotiable Salary