SUPPORT ANALYST - Downtown

Description

Job Summary: A professional to provide ERP user support, handling service requests, resolving issues, and guiding users on system usage. Key Highlights: 1. ERP user support 2. Agile technical issue resolution 3. System usage guidance and clarification of questions The company is seeking a Support Analyst in Pato Bragado (Downtown). **Responsibilities:** Provide support to ERP users, ensuring proper system functionality. Respond to service requests and technical demands, resolving issues promptly. Guide users on system usage, clarify questions, and share best practices. Log incidents and support activities, maintaining an updated history. Previous experience as a Technical Support Specialist, Help Desk Analyst, Support Technician, or Support Consultant may indicate alignment with some responsibilities of this position. Bachelor's degree required. Relevant experience necessary. **Compensation and Benefits:** * Salary: R$ 2,000.00 * Meal Allowance * Transportation Allowance * Health Insurance **Additional Information:** * Employment Type: Full-time, on-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00.