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Help Desk It Support in Ruropolis
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Help Desk It Support
Ruropolis
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Location:Ruropolis
Category:Help Desk It Support
Internal Sales Consultant - Santarém/PA (Tv Quinze de Agosto)64845010005507120
Indeed
Internal Sales Consultant - Santarém/PA (Tv Quinze de Agosto)
Prospect clients by offering services and products, providing specialized technical services, registering clients via telecommunication, following planned scripts and procedures to prospect, retain, or recover clients. **Responsibilities and Duties** * Follow work instructions outlined in the company’s standard operating procedure manual; * Make outbound calls to clients to promote or sell services; * Prospect new clients by understanding each client’s specific needs and offering services and products according to company availability; * Handle objections effectively, present persuasive arguments, and resolve customer inquiries using various communication channels—including phone, WhatsApp, email, and internal platforms; * Provide customer support via telephone and/or other communication channels; * Schedule evaluations for prospective clients identified through promotional campaigns; * Record in the system all information related to performed activities; * Conduct customer satisfaction surveys in accordance with company guidelines; * Perform sales follow-up activities such as sending letters, faxes, or emails; * Reschedule appointments for clients who failed to attend consultations and/or evaluations, per company manual and regulations; * Be accountable for meeting targets and objectives; * Participate in technical and/or behavioral training programs provided by the company. **Requirements and Qualifications** * Completed high school education; * Intermediate computer skills; * Customer service and negotiation experience; * Sales techniques; * Strong communication skills. Competencies * **Communication:** Clear diction; Verbal fluency; Negotiation; Communication skills; Objection handling; * **Social:** Interpersonal relationships; Teamwork; * **Behavioral:** Commitment; Proactivity; Dynamism; Responsibility; Friendliness; Empathy; Persistence; * **Organizational:** Time management; Planning and organization. **Additional Information** Send your resume to rh@grupotavaresbr.com.br WhatsApp 93991994805 We are Brazil’s largest orthodontic network! Founded with the purpose of democratizing and modernizing dental care—through humane, high-quality service at accessible prices. With **over 20 years** of operation, more than **350 units** across Brazil, and over **8 million satisfied customers** proudly showcasing the OrthoDontic brand in their smiles. **Here, you’ll find opportunities to grow and transform smiles alongside us. Join OrthoDontic and be part of this success journey!**
R. Nova Olinda, 151-235 - Diamantino, Santarém - PA, 68020-560, Brazil
Negotiable Salary
IT TECHNICIAN - HRBA64841967677569121
Indeed
IT TECHNICIAN - HRBA
**Here, we cultivate!** * *Faithful and unrestricted adherence to clinical, operational, and administrative processes* * *Collaboration* * *Daily practice of integrity* * *Integration* * *Culture of sustainability* * *Respect for each individual’s unique way of being and thinking* * *And, above all, a genuine appreciation for people* **Responsibilities and Duties** **Requirements and Qualifications** * Technical Course in Information Technology; * Knowledge of Computer Networks; * Maintenance and Support for Printers; * Knowledge of CCTV systems; * Solid knowledge of Hardware; **Additional Information** 1\. Provide support for IT equipment, telephony, and structured cabling; 2\. Deliver technical support to users whenever necessary; 3\. Ensure the availability of the communication network; 4\. Maintain updated records and execute security procedures on the institution’s network; 5\. Install and provide support for IT equipment, image-based security systems, and telecommunications equipment; 6\. Install and configure software; 7\. Administer the operating system; 8\. Analyze performance, ensuring optimal alignment between software and hardware; 9\. Identify errors and implement prescribed preventive measures to correct them; 10\. Execute backup routines; 11\. Carry out tasks with a focus on continuous improvement of institutional processes, assisting with vacation schedules, time-off coverage, and/or unexpected events when required or requested by their immediate supervisor. 12\. Use resources (equipment, PPEs, materials, and facilities) responsibly, immediately reporting any issues or changes to their supervisor and safeguarding the institution’s assets. 13\. Fully comply with the Integrity Code and the Institution’s Excellence in Service Standards. 14\. Perform other duties inherent to the role and/or as assigned by their immediate supervisor, according to institutional needs. #### **Joining Instituto Social Mais Saúde is more than building a career—it’s embracing the opportunity to positively impact the lives of thousands of Brazilians who rely on public health services.** #### ***Our mission goes beyond efficiency and quality; we exist to ensure dignified reception and humanized care at every stage of the health rehabilitation process. We believe that living healthily is the starting point for dreams, achievements, and happiness.*** #### **If you share this purpose and seek to transform lives, then join our team!**
R. Nova Olinda, 151-235 - Diamantino, Santarém - PA, 68020-560, Brazil
Negotiable Salary
Customer Service, Support & Sales Analyst64531834852482122
Indeed
Customer Service, Support & Sales Analyst
**✨ Position: Customer Service, Support \& Sales Analyst — Pérola Ecotour** **Model:** Remote **Start:** Immediate **About Us** Pérola Ecotour is a sustainable tourism operation located in the Amazon, specializing in riverine experiences, cultural immersion, and nature connection itineraries. We work with purpose, local impact, and excellence in customer experience. We are growing — and looking for someone to “grab a paddle” with us. An organized, kind, quick, reliable person with passion for positive impact. **✨ Responsibilities** **Customer Service \& Support** * Attend to customers via WhatsApp, e\-mail, and phone calls. * Send information about itineraries, prices, availability, and booking conditions. * Provide pre- and post\-sales support (forms, vouchers, general inquiries). * Monitor service status in the CRM (Kommo). **Sales** * Qualify leads, understand needs, and suggest suitable itineraries. * Send quotes, follow up, and ensure conversion. * Monitor the bot's service flow and intervene when necessary. **Operations** * Check boat and driver availability on the day. * Ensure correct completion of pre\-boarding forms. * Inform operations and customers about river conditions and itinerary adjustments. **Administration** * Record information in the CRM and update Google Sheets/Notion. * Assist in organizing the tour calendar. **✨ Requirements** **Mandatory** * Excellent written communication. * Organization and attention to detail. * Ability to work remotely and handle multiple tasks. * Availability to work some weekends (rotating schedule). * Pro\-activity \+ fast response times. * Comfort using WhatsApp Business, Google Drive, and digital tools. **Preferred Qualifications** * Experience in customer service or sales. * Basic knowledge of tourism. * Experience with CRM (Kommo or similar). * Familiarity with the Amazon, Alter do Chão, or nature travel. **✨ What we offer** * Compensation: **R$ 2\.000** * Flexible hours \+ organized rotating days off * Human, transparent, and collaborative environment * Autonomy to solve problems and propose improvements * Participation in training on tourism, nature, and Amazon operations * Genuine growth opportunities with Pérola Job type: Full\-time Pay: R$2\.000.00 per month
R. Nova Olinda, 151-235 - Diamantino, Santarém - PA, 68020-560, Brazil
R$2,000/month
Technical Support Assistant64380006894466123
Indeed
Technical Support Assistant
**Responsibilities:** 1. Provide technical support to customers, assisting in resolving issues related to internet services. 3. Diagnose and resolve basic technical issues, such as router configuration, connectivity problems, among others. 4. Record and track customer service tickets in a support system, ensuring compliance with response and resolution timeframes. 5. Guide customers on the functionalities and features of the internet services offered by the company. 6. Collaborate with the technical team in identifying recurring or complex issues, seeking efficient solutions and documenting procedures. Job type: Full-time CLT Pay: BRL 2,314.00 per month Benefits: * Meal allowance Expected start date: 11/17/2025
R. Nova Olinda, 151-235 - Diamantino, Santarém - PA, 68020-560, Brazil
R$2,314/month
Internal Sales Consultant - Santarém/PA64366679689730124
Indeed
Internal Sales Consultant - Santarém/PA
Description: * Completed High School; * Intermediate level computer skills; * Customer service and negotiation; * Sales techniques; * Communication skills. Competencies * Communication: Good diction; Verbal fluency; Negotiation; Communication skills; Handling objections, * Social: Interpersonal relationships; Teamwork; * Behavioral: Commitment; Proactivity; Dynamism; Responsibility; Friendliness; Empathy; Persistence * Organizational: Time management; Planning and Organization. * Follow work instructions as defined in the company's standard operating procedure manual; * Make phone calls to customers to promote or sell services; * Prospect new customers, understand each one's needs, and offer services and products according to company availability; * Be able to overcome objections, argue effectively, and resolve customer inquiries using various communication channels such as telephone, WhatsApp, emails, and internal channels; * Attend to customers via phone and/or other communication means; * Schedule evaluations for prospective customers identified in promotional campaigns; * Record in the system all information related to activities performed; * Conduct customer satisfaction surveys according to company guidelines; * Perform sales follow-up activities such as sending letters, faxes, or emails; * Reschedule appointments for customers who failed to attend consultations and/or evaluations, according to company manuals and regulations; * Be able to account for goals and objectives; * Participate in technical and/or behavioral training provided by the company. 251030020221709199
R. Nova Olinda, 151-235 - Diamantino, Santarém - PA, 68020-560, Brazil
Negotiable Salary
Administrative Assistant - Medical Record Audit - HRBA (1)64321929310082125
Indeed
Administrative Assistant - Medical Record Audit - HRBA (1)
Description: * High school diploma required; * At least 6 months of experience in the role preferred; * Basic knowledge of Microsoft Office; * Experience with administrative routines. 1. Provide daily support for the sector's administrative activities; 2. Review department documents and request signatures when necessary, on a daily basis and when checking medical records; 3. Organize files and documents daily; 4. Receive, transport, deliver, and retrieve documents, providing necessary monthly records such as meeting minutes; 5. Accurately complete control spreadsheets daily; 6. Type texts and spreadsheets when needed, on a daily basis; 7. Update information related to your area according to existing controls and immediate supervisor's instructions on a monthly basis; 8. Provide information about processes if required; 9. Deliver discharge medical records to billing every day. 10. Perform tasks focusing on continuous improvement of institutional processes, assisting in covering vacation, leave, and/or unexpected absences when necessary or requested by the immediate supervisor. 11. Use resources properly (equipment, PPE, materials, and facilities), immediately reporting any issues or changes to the supervisor, safeguarding the institution's assets. 12. Fully comply with the Integrity Code and the Institutional Service Excellence Standards. 13. Perform other duties inherent to the position and/or as assigned by the immediate supervisor, according to institutional needs. 2510250202201831727
R. Nova Olinda, 151-235 - Diamantino, Santarém - PA, 68020-560, Brazil
Negotiable Salary
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