Job Summary: We are seeking an organized and communicative Collection Assistant to negotiate debts and provide customer service in a collaborative environment. Key Highlights: 1. Opportunity for professional growth. 2. Collaborative work environment. **OPEN POSITION \| COLLECTION ASSISTANT** We are looking for a Collection Assistant to join our team! If you are organized, communicative, and enjoy working with debt negotiation and customer service, this opportunity may be for you. **Main Responsibilities:** * Contact customers to negotiate outstanding debts; * Monitor and manage the collection portfolio; * Update information and records in the system; * Issue payment slips, agreements, and collection reports; * Provide telephone and digital-channel customer service. **Requirements:** * Completed high school education; * Prior experience in collections or customer service is a plus; * Strong verbal and written communication skills; * Organization, responsibility, and results-oriented mindset; * Basic computer skills. **We Offer:** * Competitive market-based salary; * Benefits (transportation allowance, meal/food voucher, among others); * Collaborative work environment; * Opportunity for professional growth. **Work Location:** Rua Figueiredo Pimentel, 140\. Neighborhood: Jorge Teixeira **Working Hours:** 11:00 AM to 8:00 PM, with a 1-hour break Interested candidates must register via the link available on the platform.
João Silva
Indeed · HR
João Silva
Indeed · HR
