Job Summary: A Logistics Operator is responsible for receiving, picking, handling, and managing goods, ensuring inventory quality and organization. Key Highlights: 1. Experience in receiving, checking, and handling goods. 2. Ability to manage priorities and continuous learning. 3. Focus on customer satisfaction and logistical organization. **What We Expect From You:** * Completed high school education. * Experience in receiving, checking, picking, and handling goods. * Experience with the SAP system will be considered an advantage. * Desired ability to manage priorities. * Capacity for learning, practical application, and consistent adherence to company procedures, standards, and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **A Day in the Life of a Logistics Operator:** * RECEIVING GOODS: + Performs quantitative and qualitative receipt of both commercial and non-commercial goods (equipment, office supplies, etc.), verifying and identifying general condition, supplier, length, reference, shade, expiration date, etc. + Prepares physical space and necessary equipment for proper receipt, avoiding loss of productivity during inspection. + Records all relevant information regarding received goods (quantities, apparent condition, expiration dates, etc.) in the inspection report, ensuring quality and preventing losses. + Stores goods in the correct warehouse location by reading the receipt slip to expedite future order picking or delivery. + Labels products missing or defective barcodes and applies security labels to theft-prone items, ensuring goods delivered to retail are available for sale. + Sorts goods according to flow type—store or warehouse goods. + Releases goods for storage at the Store or Warehouse by contacting the Replenishment or Storage team to perform storage (Release Note). + Conducts anti-shrinkage actions through rigorous qualitative and quantitative checks on received goods, optimizing vehicle flow in the Goods Receiving yard and ensuring proper use of handling equipment (pallet jacks, cages, etc). + Maintains organization of equipment, tools, and PPE (Personal Protective Equipment). + Safely stacks pallets to prevent damage to property and people. + Keeps the receiving area clean and organized to help combat shrinkage and prevent workplace accidents. + Receives validated shrinkage reports from Retail, performs qualitative and quantitative checks, and places shrinkage-marked items in the designated disposal area. + Receives supplier returns validated by Retail, performs qualitative and quantitative checks, and schedules pickup. + Receives shipments for Technical Support, performs qualitative and quantitative checks, and schedules pickup. * PICKUP AND HOME DELIVERY: + Picks RSS (Stock Reserve), identifies products, and notifies the Sales Department of the pick. + Assigns physical locations to goods, reserving space and conducting rotating inventory based on the RSS product list. + Delivers goods to customers promptly and courteously, placing them into the customer’s vehicle. + Picks and checks goods, verifying all items listed on the issued order, and makes them available for customer pickup at the Goods Pickup Area or for the carrier (home delivery). * REPLENISHMENT: + Restocks products in the store appropriately. * INVENTORY MANAGEMENT: + Stores goods and ensures inventory quality and reliability. + Reviews daily orders generated by the Sales Department, analyzes data consistency required in orders (addresses, phone numbers, delivery dates, references, availability, etc.), organizes orders chronologically, and releases them for billing. + Handles incoming calls to inform customers about delivery timelines. + Informs the Logistics Supervisor of any issues involving the picking team, operations, or products. + Assists the Logistics Supervisor in efficient warehouse slotting (setup, rotating inventories, etc). + Processes canceled RSS orders daily. + Records shrinkage incidents identified during goods picking. + Maintains good relationships and serves as the liaison with third-party carriers. + Collaborates with the Customer Service team to proactively address potential goods-related issues. + Reports goods-related incidents to the Logistics Supervisor and/or Logistics Manager. + Acts as the primary contact point at the Goods Pickup Counter. + Is responsible for their work equipment. + Adheres to safety regulations. Apply for this position and become part of our journey! We wish you good luck in your application process! Don’t forget to visit one of our stores to learn more about what it’s like to be part of our team—see firsthand the people delivering exceptional experiences to our customers. We encourage diversity and inclusion; therefore, all positions are open to Persons with Disabilities (PwD). \#WeBuildCareers