SALES ASSOCIATE

Description

Job Summary: Retail Sales Associate to serve customers, demonstrate products, and achieve sales targets in the telecommunications sector. Key Highlights: 1. Customer service and consultation on telecommunications products 2. Focus on sales targets and proactivity 3. Opportunity for professional growth RETAIL SALES ASSOCIATE DESCRIPTION Responsibilities **Customer Service:** Greet and assist customers in-store, identify their needs, and offer appropriate solutions. **Product Demonstration:** Present and demonstrate telecommunications products and services, such as smartphones, mobile plans, internet, and pay-TV. **Sales Targets:** Achieve sales targets, performance indicators, and company commercial policies. **Sales Execution:** Conduct sales of products and services and fully register transactions in internal systems, ensuring data accuracy to guarantee completion of all stages of the sales process. **Customer Support:** Provide technical information and clarify customer questions regarding offered products and services. **Store Organization:** Maintain an organized store, including product display. **Promotions and Offers:** Inform customers about promotions and special offers, encouraging additional purchases. **Training:** Participate in training sessions on products, services, sales techniques, and corporate systems whenever required. **Conduct:** Demonstrate commitment to the company’s culture, values, policies, and regulations—including codes of conduct, safety, and ethics—in all interactions and decisions. Requirements **Education:** Completed high school; sales-related courses or training are a plus. **Computer Skills:** Basic\*\*/i\*\*ntermediate **Experience:** Prior sales experience, preferably in telecommunications or electronics retail stores. **Technical Knowledge:** Basic knowledge of telecommunications products and services. **Availability:** Flexibility to work varied hours, including weekends and holidays. ADDITIONAL ASSETS Sales-related courses or training. Experience in technology and/or telecommunications sales. PROFILE **Clear and concise communication:** Ability to express oneself clearly, actively listen to customers, and convey information persuasively is crucial. **Customer Relationship:** Ability to build and maintain positive relationships with customers. **Handling Objections:** Ability to address customer hesitations, doubts, and resistance, turning\-them into opportunities to close deals. **Proactivity:** Ability to work proactively, with a results- and goal-oriented mindset. **Resilience and persistence:** Ability to handle rejections without losing motivation, maintaining excellent service and determination to pursue results. **Routines:** Ease in following structured sales routines and entering information into the sales system. Benefits Starting Salary: BRL 1,800.00 Transportation Allowance Meal Voucher: Average BRL 300.00 Cost-of-Living Allowance: Average BRL 400.00 Performance- and Production-Based Incentives Opportunity for professional growth Health and Dental Plan (optional) Total Pass **Up to 80% discount at pharmacies:** Drogasil, Droga Raia, Globo, and others. (Clude) 24/7 Telemedicine with general practitioners and specialists (Clude) Online Psychological Counseling with specialized professionals (Clude) **ADDITIONAL INFORMATION:** **Employment Type:** CLT (Consolidated Labor Laws) **Work Location:** BOA VISTA/RR **Work Modality:** On-site ABOUT THE COMPANY We are part of one of the world’s largest telecommunications groups, Claro, dedicated to delivering the best telephony experience to its customers. Operating across multiple channels—SMEs/Retail Stores/PAP—our purpose is to bring Claro’s universe of possibilities to our customers through excellence in service. We believe diversity complements and strengthens us; therefore, we seek people from all backgrounds to join our successful team! We look for resilient, creative, adaptable, curious individuals eager to face diverse challenges in a learning-focused, collaborative, respectful, and inclusive environment—where our people have autonomy and are empowered to make decisions. Join DIN SERVICES Group! Authorized Claro Agent. Authorized Claro Agent since 2016\. ⭐️Among the Top 5 Claro Authorized Agents in Brazil #1 SME/North Region ️\#grupodeeliteclaro