SALES ASSOCIATE

Description

Job Summary: Sales professional responsible for customer service, demonstration of telecommunications products, achievement of sales targets, and store organization. Key Highlights: 1. Opportunity for professional growth 2. Learning, collaboration, and respectful environment 3. Focus on excellence in customer service STORE SALES ASSOCIATE DESCRIPTION Responsibilities **Customer Service:** Greet and assist customers in-store, identify their needs, and offer appropriate solutions. **Product Demonstration:** Present and demonstrate telecommunications products and services, such as smartphones, mobile plans, internet, and subscription TV. **Targets:** Achieve sales targets, performance indicators, and company commercial policies. **Sales:** Conduct sales of products and services and fully record all transactions in internal systems, ensuring data accuracy to guarantee completion of all stages of the sales process. **Customer Support:** Provide technical information and clarify customer questions regarding offered products and services. **Store Organization:** Maintain an organized store, including product placement. **Promotions and Offers:** Inform customers about promotions and special offers, encouraging additional purchases. **Training:** Participate in training sessions on products, services, sales techniques, and corporate system usage whenever required. **Conduct:** Demonstrate commitment to the company’s culture, values, policies, and regulations—including codes of conduct, safety, and ethics—in all interactions and decisions. Requirements **Education:** Completed high school; courses or training in sales are a plus. **Computer Skills:** Basic\*\*/i\*\*ntermediate **Experience:** Prior sales experience, preferably in telecommunications or electronics retail. **Technical Knowledge:** Basic knowledge of telecommunications products and services. **Availability:** Flexibility to work varied shifts, including weekends and holidays. ADDITIONAL QUALIFICATIONS Sales courses or training. Experience in technology and/or telecommunications sales. PROFILE **Clear and concise communication:** Ability to express oneself clearly, actively listen to customers, and convey information persuasively is crucial. **Customer Relationship:** Skill in building and maintaining positive relationships with customers. **Handling Objections:** Ability to overcome customer hesitations, doubts, and resistance, turning\-them into opportunities to close deals. **Proactivity:** Ability to work proactively, with a results- and goal-oriented mindset. **Resilience and persistence:** Capacity to accept rejections without losing motivation, maintaining high-quality service and determination to keep pursuing results. **Routines:** Ease in following structured sales routines and entering information into the sales system. Benefits Initial salary: BRL 1,800.00 Transportation Allowance Meal Allowance: approx. BRL 300 Cost-of-living allowance: approx. BRL 400 Performance-based bonuses Opportunity for professional growth Health and Dental Plan (optional) Total Pass **Up to 80% discount at pharmacies:** Drogasil, Droga Raia, Globo, and others. (Clude) 24/7 Telemedicine with general practitioners and specialists (Clude) Online psychological counseling with specialized professionals (Clude) **ADDITIONAL INFORMATION:** **Employment type:** CLT (Consolidated Labor Laws contract) **Work location:** BOA VISTA/RR **Work modality:** In-person ABOUT THE COMPANY We are part of one of the world’s largest telecommunications groups, dedicated to delivering the best telephony experience to its customers—Claro. Operating across multiple channels—SMEs/STORES/PAP—our purpose is to bring Claro’s universe of possibilities to our customers through excellence in service. We believe diversity complements and strengthens us; therefore, we seek people from diverse backgrounds to join our successful team! We seek resilient, creative, adaptable, curious individuals eager to tackle diverse challenges in an environment of learning, collaboration, respect, and diversity—where our people have autonomy and are empowered to make decisions. Join DIN SERVICES Group! Authorized Claro Agent. Authorized Claro Agent since 2016\. ⭐️Ranked among the top 5 Claro Authorized Agents in Brazil #1 SME/NO ️\#grupodeeliteclaro