Job Summary: A professional responsible for customer service, medication dispensing, pharmacy inventory and sales management, with a focus on human value and service excellence. Key Highlights: 1. An environment that values human beings and promotes growth. 2. Customer service and dispensing of medications. 3. Inventory and sales management within an integrated health hub. We are people who care for people. Each one with unique characteristics, stories, and qualities—but all united by the same purpose: to live fully. We are proud of our history, which is why we strive to do our best today without losing sight of tomorrow. If you value humanity, integrity, customer focus, results-driven performance, sustainability, and innovation in solutions across everything you do, join our team of Giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged people committed to delivering outstanding results—as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications, adhering to pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly verify medication and product stock levels, replenish items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on pharmacy-available products—including their features, benefits, and possible drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Maintain an organized customer service area and shelves. Ensure hazardous products are stored appropriately and in compliance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer literacy; * Prior experience as a cashier and in customer service is desirable. * Availability to work on a 6x1 rotating schedule. WHAT MAY BE A DIFFERENTIATOR: * Experience as a cashier and in customer service. **Additional Information** BENEFITS: * Meal voucher (as per collective agreement); * Transportation voucher; * Health insurance plan—eligibility determined by location and position; * Dental insurance plan—by voluntary enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), with payroll deduction discount; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Network**, health and wellbeing are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in every state of the country, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human value**, **results-driven performance**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became Brazil’s second-largest pharmacy chain. Our business model centers on selling health- and wellbeing-oriented products and services to our customers. We operate in the specialty retail market under the *drugstore* concept. We aim to be more than just a pharmacy chain—we strive to be an **integrated health hub**. Thus, beginning in 2016, we launched Clinic Farma, a pharmaceutical consultation service where customers receive individualized treatment follow-up in equipped and comfortable rooms. Today, we are over 25,000 Giants united by a shared purpose: ensuring access to quality healthcare across Brazil so more people can **live fully**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.
João Silva
Indeed · HR
João Silva
Indeed · HR
