Customer Service Representative

Description

Job Summary: We are seeking a professional to work in customer retention, with a focus on communication, resilience, and conflict mediation—transforming challenges into opportunities. Key Highlights: 1. Transform challenges into opportunities 2. Active communication with the member 3. Presentation of customized proposals We seek someone with clear communication skills, high resilience, ability to mediate conflicts, and a vision to transform challenges into opportunities. If this describes you, you could be our next talent in Retention! **Requirements**: * High school diploma; * Minimum 6 months of experience in customer service or related field; * Proficiency in Microsoft Office suite. **Main Responsibilities**: * Providing support and information about plans; * Receiving, recording, and tracking requests; * Active communication with the member; * Monitoring of requests; * Presentation of customized proposals. **Benefits**: * Wellness and health subscription * Birthday Day Off * Rest room **Main Responsibilities** Working Hours: Business hours Salary: R$1\.827,00 Employment Type: Full-time CLT Compensation: R$1\.827,00 \- R$20\.000,00 per month Experience: * 6 months (Mandatory)