Job Summary: The professional will delight customers through cash register operations, customer service, store organization, and team collaboration, aiming for customer satisfaction. Key Highlights: 1. No prior experience required 2. Completed High School or Higher Education (currently enrolled) 3. Focus on customer satisfaction and continuous improvement Bemol is a retail services and product sales company whose primary objective is to ensure customer satisfaction before, during, and after the sales process, while adhering to continuous improvement practices, applicable external legislation, and the organization’s cultural principles and values—namely Integrity, Respect, Economy, Energy, and Continuous Improvement. **Responsibilities and Duties** **At Bemol, you will delight customers by performing the following activities:** * Conduct payment verification and registration processes for customer payments using necessary systems to complete them; * Be responsible for received funds and documents; * Greet customers upon arrival to ensure quality service and guide them to areas of interest within the store; * Assist in emergency and incident situations at the store; * Conduct inspections of store premises, supporting store organization tasks; * Record any abnormalities occurring on company premises in the daily incident log and promptly inform management or immediate supervisor; * Assist customers by providing information about products and services; * Support warehouse routines under supervision; * Actively collaborate with the team to achieve customer satisfaction; * Meet weekly performance targets; * Contribute to other tasks aimed at achieving the store’s overall goals; * Learn extensively and share knowledge. **This position serves the following areas, depending on customer needs:** * Cashier operations (Store, Lottery, Pharmacy, and Market); * Store reception; * Self-service; * Warehouse and product delivery to customers; Customer Service Assistant. * **Requirements and Qualifications** **It is important that you have!** Experience: No experience required Education: Completed High School or Higher Education (currently enrolled). Schedule: Availability to work on Saturdays, Sundays, and holidays. **We’d love it if you also have!** * Customer service knowledge; * Computer literacy; * Strong interpersonal communication skills. **Additional Information** **Selection Process Steps:** * Registration; * Assessments; * Psychological testing; * Group dynamics; * Interview. *At Bemol, we respect individuality and strive to foster an inclusive culture focused on equity and valuing differences (e.g., gender, religion, persons with disabilities, LGBTQ+, race, and ethnicity). All our job openings uphold this commitment.* Bemol was founded on **August 13, 1942**, by brothers Samuel, Israel, and Saul Benchimol. In its early years, the company operated in the pharmaceutical trade, later expanding into cereals, cement, and ultimately home appliances—a sector in which it remains active today. Over time, Bemol evolved into a modern, agile enterprise and a benchmark across nearly all segments it serves: electronics, home appliances, furniture, self-service, pharmaceuticals, construction materials, food, and more. Today, we operate over **37 physical stores**, 1 online store, and **6 distribution centers**, located in Manaus, Porto Velho, and Rio Branco. Committed to high-quality service and support, Bemol also operates **22 lottery outlets** within its stores and **5 Mercado Bemol units** in Manaus. In 2016, Bemol expanded into healthcare with the launch of **Bemol Farma**, which currently comprises **47 physical units** and 1 online store. To complement this initiative, we also operate a unit of **Clínica Bemol Saúde**. Currently, we employ approximately **5,000 collaborators**, and continue expanding steadily. We seek professionals passionate about their work, persistent, creative, agile, and eager to grow alongside Bemol.
João Silva
Indeed · HR
João Silva
Indeed · HR
