Fiber Optic Technician

Description

Job Summary: We are seeking technical professionals for installation, repair, and maintenance of networks, with a focus on attention to detail and delivering service that makes a difference in the customer experience. Key Highlights: 1. Installation and configuration of telecommunications services 2. Participation in the deployment and repair of fiber optic networks 3. An environment that respects your individuality and encourages growth We are looking for professionals to work in Vivo’s technical areas, such as Customer Service Technician, performing installation, repair, and maintenance activities for networks. If you enjoy challenges, pay close attention to detail, and strive to deliver service that enhances the customer experience, this is your opportunity! Responsibilities and Duties * **Install and configure services requested by customers**, such as telephone lines, data, and subscription TV, ensuring quality and adherence to deadlines. * Perform technical adjustments, such as **cabinet pairing**, as well as **repairs** to telephone lines, data, and TV, ensuring customer satisfaction. * **Deploy external optical networks (SITES / FTTA / FTTH)**, ensuring construction quality and optimal performance of the fiber optic network. * Perform **installation and repair of fiber optic cables** in residential and commercial buildings and external networks. * Conduct **tests and measurements** to ensure installation quality. * Diagnose and resolve issues in fiber optic systems. * **Maintain detailed records** of performed activities and monitor key performance indicators. * Manage third-party contractors, ensuring alignment and service quality. * Collaborate with the team to **meet deadlines and deliver projects with excellence**. Requirements and Qualifications * Completed high school education; * Valid and active Class B driver’s license; * Proficiency in Microsoft Office suite; * Willingness to work at heights; * Results- and customer-oriented mindset; * Tech-savvy profile; * Curiosity. Additional Information Here’s what we offer you: Choose the ideal benefit for you and your dependents via a digital platform offering various categories including Gym memberships, Meal Voucher (VR), Food Voucher (VA), Pharmacy Allowance, Medical Assistance, Dental Assistance, and Life Insurance; Corporate mobile phone. Yes, a brand-new smartphone for you! · Unlimited voice and data plan! Yes, unlimited! With Vivo’s best mobile network—faster than ever with 5G! An exclusive Vivo offer featuring special discounts on landline, broadband, TV, and apps; Eligibility for annual Bonus or Profit-Sharing Program (PPR); Plan your future through our Private Pension Plan; Have children? You’ll be entitled to subsidies to help cover school, daycare, or babysitter expenses; Work in an environment that respects your individuality, personal style, and authentic self. \#VemdeVocê Flexible working hours; Enjoy a birthday day off (Day off); Join one of the largest corporate volunteer programs to help transform the world; Access our Educational Development Program, which offers partnerships with educational institutions at discounted rates; certifications; and online courses. Advance your career through our Internal Recruitment Program, available across Brazil or internationally—as we operate in over 17 countries! \#VivoMinhaCarreira Benefit from numerous initiatives designed to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a better quality of life! Services provided to our employees include consultations with nutritionists, psychologists, social workers, telemedicine, and more! \#VemPraVivo Employment Type: Permanent CLT contract Compensation: R$2.400,00 – R$3.000,00 per month Benefits: * Medical assistance * Dental assistance * Daycare allowance * Education allowance * Commercial partnerships and discounts * Profit-sharing program * Life insurance * Food allowance * Meal voucher * Transportation voucher * Company vehicle Work Location: On-site