Job Summary: Join the patient care division of Brazil’s largest integrated healthcare network, in an agile environment that values innovation and leadership. Key Highlights: 1. Agile environment that values innovation and leadership 2. Opportunity to care for patients in Hospitals and Laboratories 3. Part of Brazil’s largest integrated healthcare network Join the patient care division of Brazil’s largest integrated healthcare network. Here, you’ll find an agile environment that values innovation and leadership. On this team, you’ll have the opportunity to manage patient care in Hospitals, Laboratories, and the Customer Service Center of Brazil’s largest integrated healthcare network. We care comprehensively—therefore, we are present at every touchpoint in the lives of millions of patients, and it is precisely this approach that enables us to achieve outstanding results, as we welcome all individuals just as they are. **Diversity matters to us!** We recognize that diversity fosters innovation in our environments; above all, we are certain that we are part of the transformation. We promote dignity and respect for all people, so they feel safe being their authentic selves. Our opportunities are open to everyone who believes in transforming the future of healthcare. We encourage applications from all those who recognize the importance of building a prejudice-free, harassment-free, and discrimination-free environment—be part of the transformation and \#VemSerDasa. Together, we always deliver our best. Be the person who transforms the future of healthcare, **\#VemPraDasa \#DasaLovers \#VemSerDasa** **Important:** We do not charge any fees during our selection processes. **Responsibilities and Duties** * Supervise, monitor, and guide the front-desk team to ensure appropriate patient flow in accordance with established instructions and routines, including billing, delivery of test results, unit cash handling, adherence to staff schedules, pending authorization forms, and client-related incidents. **Requirements and Qualifications** * Completed undergraduate degree; * Prior experience in reception roles (clinics, hospitals, and laboratories); * Previous experience in leadership roles within patient service settings (e.g., shift supervisor, team leader, or supervisor of front-desk teams); * Experience managing customer, patient, or supplier interactions; * Knowledge of health insurance plans and their procedures and rules; **Additional Information** By caring for our people, we become the healthcare system people desire and the world needs—check out our benefits: * Nutrition support: Meal Voucher/Food Voucher or on-site cafeteria (depending on location); * Health support: Health Insurance and Life Insurance; * Professional development: Dasa University, Development & Career Cycle, Technology/PMAX Academies, and the Crescer Program within Dasa; * Others: Transportation Voucher and Performance Bonus (PPR). Only Dasa offers—the Health Program, structured around five pillars: * Spiritual: yoga; * Physical: TotalPass, primary care clinic, discounts on exams and vaccines; * Intellectual: Dasa University; * Relational: UAU Benefits Club and SESC benefits; * Emotional: Telepsychology. * Benefits may vary depending on job location and brand. Important: You are applying to our talent pool for positions across Brazil, in regions where Dasa operates (Northeast, Central-West, Southeast, and South of Brazil). Therefore, please note that as soon as a position matching your profile becomes available, we will contact you. In the meantime, keep your information updated and complete all online assessment steps so we can get to know you better. **Be part of the future of healthcare** Our passion for caring for people and delivering the best experience to our customers drives us forward. Have you ever imagined being part of Latin America’s largest laboratory network and contributing to transforming the future of healthcare? Here, we constantly seek innovative solutions for disease detection and prevention, focusing on compassionate care, quality excellence, and holistic attention. We are a benchmark in technology and innovation, offering a comprehensive portfolio of tests and services enabling us to care for over 20 million patients annually. Join our purpose and experience daily what it means to transform healthcare with excellence, empathy, and commitment. **Being Dasa means being yourself** We believe diversity fuels innovation—and, above all, is essential to building a fairer, more inclusive, and transformative environment. We value respect, creating a space where everyone feels safe being their authentic self. Thus, our opportunities are open to anyone who identifies with our purpose of transforming the future of healthcare. To explore more opportunities, visit: dasa.com.br/carreira **\#VemSerDasa** **Important:** We do not charge any fees during our selection processes.