Description: Required: * High school diploma. * Minimum 2 years of experience in the leisure and events industry. * Proficiency in industry-specific supplier systems. * Availability to accompany groups on trips (occasional). Preferred qualifications: * Bachelor’s degree completed or in progress. * Knowledge of English and/or Spanish. * Support and provide travel-related information to customers via email, phone, and WhatsApp. * Clarify inquiries regarding destinations, itineraries, and availability. * Use the CRM system to record and track customer interactions. * Assist customers during trips by resolving any issues that may arise. * Accurately enter each interaction into the internal management system. * Support the promotion and coordination of group events and trips. 2512060202191848992