### **Customer Support Specialist I (Customer Service and Technical Support – Card Machine)** **Location: Santo Amaro – South Zone/São Paulo \| On-site \| Full-time \| Position for People with Disabilities (PcD)** We are seeking professionals who enjoy solving problems, possess strong communication skills, and deliver excellent voice-based customer service while providing technical support to customers using card machines. ### **Responsibilities** * Identify customer needs and provide solutions in accordance with established procedures. * Conduct various support interactions related to card machine usage. * Accurately record all information in the system. ### **Requirements** * Completed high school education; * Intermediate computer skills; * Prior experience in a contact center is desirable (acquiring business experience is a plus); * Preference for candidates residing near the South Zone. ### **Job Conditions** * **Salary:** BRL 1,518.00 * **Working Hours:** 2:20 PM–8:40 PM or 3:40 PM–10:00 PM * **Schedule:** 6 days on / 1 day off \| 180 hours per month * **Work Model:** On-site ### **Benefits** Transportation allowance (VT), meal/food voucher (VR/VA), life insurance, childcare/babysitting assistance, dental care plan, family health plan+, various discounts, educational partnerships, career development plan, and pet care plan. Minimum Education Level: High School (Secondary Education) * Pet care plan * Career development plan * Educational partnerships * Discounts * Childcare assistance * Meal voucher * Family health plan * Dental care plan * Transportation allowance * Life insurance