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Pharmacy Assistant SECTOR 1
We are people who care for people. Each with unique characteristics, stories, and qualities, but all united by the same purpose: living fully. We are proud of our history, so we do our best today, without failing to look toward tomorrow. If you value human dignity, integrity, customer focus, achieving results, sustainability, and innovation in everything you do, come join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged people striving to deliver the best results, as well as great growth opportunities for you. Come see! **Responsibilities and duties** * Customer Service: Greet customers courteously and helpfully, clarify questions, and provide information about products, including dosage, usage, and possible side effects. * Medication Dispensing: Dispense prescribed medications accurately, following pharmacy regulations and procedures. Ensure patients receive proper instructions regarding medication use. * Sales and Transaction Recording: Conduct sales of over\-the\-counter products and accurately record transactions. Process cash, credit card, or other accepted payment methods. * Inventory Management: Regularly check medication and product stock, replenish items as needed, and ensure products are within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on pharmacy products, including their features, benefits, and potential drug interactions. * Phone Support: Professionally answer incoming calls and respond to customer inquiries. * Organization: Keep customer service areas and shelves organized. Ensure hazardous products are stored properly and in compliance with safety regulations. **Requirements and qualifications** * High school diploma; * Basic computer knowledge; * Previous experience as a cashier and in customer service is desirable; * Availability to work a 6\-on, 1\-off schedule. WHAT CAN BE A DIFFERENTIAL: * Experience as a cashier and in customer service. **Additional information** BENEFITS: * Meal allowance (according to collective agreement); * Transportation allowance; * Health plan based on eligibility by location and position; * Dental plan by enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships with exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training \- Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership with payroll deduction discount \- Epharma; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of **Pague Menos and Extrafarma Pharmacy Network**, health and well\-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company, made by people passionate about people. We are present in every state of the country, which makes us naturally large and diverse! Our story began in 1981 when we opened our first store in Fortaleza\-CE, and through **human dignity**, **achieving results**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became the second largest pharmacy chain in Brazil. Our business model is based on selling products and services focused on our customers' health and well\-being. We operate in the specialty retail market, following the *drugstore* concept. We aim not only to be a pharmacy chain but also an **integrated health hub**. Thus, starting in 2016, we launched Clinic Farma, a pharmaceutical consultation service where our customers receive individualized treatment follow\-up in equipped and comfortable rooms. Today, we are more than 25 thousand giants united by the same purpose: ensuring access to quality healthcare in Brazil so that more people can **live fully**. If you love serving others and are someone who cares for people, come be a Giant! Here, those who believe and work grow.
State of Roraima, Brazil
Negotiable Salary
Indeed
Consumer Services Consultant in German Language in Peja
Job Title: Consumer Services Consultant in German Language in Peja Job Description The Advisor II, Customer Service position interacts with customers via inbound calls, outbound calls, or over the internet, depending on client requirements. This role provides customer service support and resolves non-routine issues regarding the client's products or services.**Responsibilities** * Ensure that call center services delivered meet the contractual performance metrics (KPIs). * Clarify customer requests, actively probe understanding, and use decision-support tools and resources to resolve non-standard or unstructured customer inquiries requiring deeper analysis or conceptual thinking. * Actively listen to customer needs and concerns, demonstrate empathy, and simultaneously take the opportunity to build a positive relationship with the customer. * Greet customers politely, warmly, and professionally according to call center procedures and guidelines. * Continuously maintain comprehensive knowledge of the client's products and/or services to deliver the best possible service. * Ensure complete and accurate documentation of all interactions, including proper recording of account information in systems. * Participate in initiatives aimed at improving customer satisfaction and optimizing call center performance. * Proactively offer additional products and/or services to meet customer needs and increase revenue. * Track, document, and retrieve information from the call center’s call tracking database. **Your Profile** * Completed secondary education and preferably at least six months of experience in a call center or customer service environment. * Polite demeanor and strong customer orientation, especially within a call center setting. * Good computer skills, including familiarity with call center software and MS Office. **What We Offer** * Competitive compensation with additional benefits depending on the role * Modern offices and an environment where careers and new friendships are built * Training and professional development programs * Various bonuses * Referral bonus for each person referred who joins Concentrix * Possibility to work from home, depending on role, project, or department. Location: XKX Peja \- Rr. Hasan Prishtina nr. 10 Language Requirements: German (Required) Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**
State of Roraima, Brazil
Negotiable Salary
Indeed
Pharmaceutical Care Specialist - Cacoal Rondônia
We are people who care for people. Each with unique characteristics, stories, and qualities, but all united by the same purpose: living fully. We are proud of our history, so we do our best today, without failing to look toward tomorrow. If you value human dignity, integrity, customer focus, results excellence, sustainability, and innovation in everything you do, come join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged people committed to delivering the best results, as well as great growth opportunities for you. Come see! **Responsibilities and duties** * Blood pressure measurement – hypertension; * Glucose measurement – diabetes; * Cholesterol measurement; * Administration of injectables; * Medication review; * Self-care; * Immunization; * Smoking cessation follow-up; * Weight loss follow-up. * Use of company administrative/financial tools such as ERP and SNGPC; * Training store operators in the company's service standards and pharmaceutical technical guidance; * Management of regulatory pharmaceutical technical procedures in the pharmacy. **Requirements and qualifications** * Bachelor’s degree in Pharmacy; * Experience in customer service in retail stores; * Knowledge in analysis and interpretation of service and sales results and indicators; * Possession of customer service and sales techniques. WHAT COULD BE A DIFFERENTIAL? * Experience managing customer service/sales teams; * Courses, training, or specializations in pharmaceutical care and clinical practice. **Additional information** BENEFITS: * Meal voucher (according to collective agreement); * Transportation allowance; * Health plan based on eligibility by location and position; * Dental plan by adhesion; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships with exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training – Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership, with payroll deduction discount – Epharma; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of **Pague Menos and Extrafarma Pharmacy Network**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company, made by people passionate about people. We are present in all states of the country, which is why we are naturally giant and diverse! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human dignity**, **results excellence**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became the second largest pharmacy chain in Brazil. Our business model is based on selling products and services focused on our customers' health and well-being. We operate in the specialty retail market, following the *drugstore* concept. We aim to be not only a pharmacy chain but also an **integrated health hub**. Thus, starting in 2016, we implemented Clinic Farma, a pharmaceutical consultation room where our customers receive individualized treatment follow-up in equipped and comfortable rooms. Today, we are more than 25 thousand giants united by the same purpose: ensuring access to quality healthcare in Brazil so that more people **live fully**. If you love serving others and are someone who cares for people, come be a Giant! Here, those who believe and work grow.
State of Roraima, Brazil
Negotiable Salary
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