Job Summary: Professional responsible for service scheduling, customer prospecting, and customer service, aiming for excellence and contributing to the department's revenue. Key Highlights: 1. Experience in customer service and scheduling 2. Proactivity and creativity in problem solving 3. Interest in technology and adaptability to change Description: What You Need: * Completed or ongoing undergraduate degree. * Knowledge of scheduling. * Experience in customer service. * Proficiency in Microsoft Office Suite. Who Inspires Us? Someone who believes in and identifies with our culture: * Enjoys delivering excellent service and cares about customer satisfaction. * Is proactive and demonstrates a strong sense of responsibility. * Brings ideas, takes initiative, and solves problems creatively. * Has an interest in technology and is always willing to learn. * Adapts easily to changes and new challenges. * Is organized and communicates clearly. Main Responsibilities: Schedule customer services with excellence, actively and receptively; inquire about the possibility of performing additional services; Offer scheduled and planned maintenance services; Conduct daily standard-cycle customer prospecting; update customer and vehicle information; Contribute to the revenue and productivity of the technical assistance and parts department by meeting established and agreed-upon deadlines. And other duties related to the position. 2512310202491768613
João Silva
Indeed · HR
João Silva
Indeed · HR
