Description
Job Summary:
Responsible for providing specialized customer service in the perfumery, hygiene, and beauty department, identifying customer needs, presenting products, and contributing to departmental goals and organization.
Key Highlights:
1. Specialized customer service in perfumery and beauty
2. Product presentation and demonstration
3. Organization and restocking of items in the department
Responsible for providing specialized customer service in the pharmacy's perfumery, hygiene, and beauty department, identifying customers' needs and recommending suitable products. Conducts product demonstrations, promotions, and sales of cosmetics, fragrances, dermocosmetics, and personal care items, contributing to achieving sales targets and maintaining departmental organization.
* Greet and identify customers' needs;
* + Present fragrances, cosmetics, dermocosmetics, and hygiene and beauty products;
+ Explain product features, benefits, and usage methods;
+ Conduct demonstrations and recommend complementary products;
+ Promote departmental offers, new arrivals, and campaigns;
+ Monitor sales targets and performance indicators;
+ Organize, restock, and ensure proper product display;
+ Verify prices, labels, expiration dates, and packaging conditions;
+ Manage samples, gifts, testers, and promotional materials;
+ Identify out-of-stock items and request restocking;
+ Maintain a clean, organized, and attractive department;
+ Support inventory counts and stock audits;
+ Refer technical guidance or medication-related queries to the pharmacist;
+ Adhere to company customer service standards and internal procedures.