Description
Job Summary:
Responsible for delivering technical training, providing specialized support, and participating in Frahm's strategic projects, requiring strong market interaction and frequent travel.
Key Highlights:
1. Strong market and customer engagement
2. Involvement in strategic programs and projects
3. Opportunity to deliver technical training
Responsible for delivering brand-specific technical training, providing specialized support to customers and commercial partners, monitoring training-related KPIs and distributor sellout performance, and participating in Frahm's strategic programs and projects. This role demands strong market interaction and full availability for frequent travel.
**Key Responsibilities:**
* Deliver in-person and online technical training sessions for installers, distributors, and internal teams.
* Travel to conduct training, on-site support, and activities with customers and partners.
* Provide specialized technical support, clarifying questions regarding products, applications, and installations.
* Monitor and report training-related KPIs and distributor sellout metrics.
* Actively participate in Frahm's programs.
* Attend corporate events, product demonstrations, and strategic projects.
* Contribute to improvements in training materials, processes, and methodologies.
**Requirements:**
* Technical or undergraduate degree in Electronics, Electrotechnics, Engineering, or related fields.
* Brazilian driver's license (Category B).
* Full availability for travel.
* Experience in technical support, installations, or electronic products (preferred).
* Strong communication and teaching skills for effective training delivery.
**Desired Profile:**
* Clear communication and comfort speaking in public.
* Organized and responsible in managing schedules and travel arrangements.
* Proactive and consultative mindset.
* Affinity with technology and commitment to continuous learning.
* Strong interpersonal skills and collaborative approach.