TECHNICAL SUPPORT ASSISTANT (Efetivar)

Description

Job Summary: A professional to assist dealers by clarifying technical questions, reporting errors, and testing equipment. Key Highlights: 1. Dealer technical support and assistance 2. Troubleshooting and clarification of technical questions 3. Error reporting and internal equipment testing The company is seeking a Technical Support Assistant in Campo Bom. Efetivar is a company specialized in management solutions and operational efficiency. We provide services aimed at optimizing processes and increasing organizational productivity. **Responsibilities:** Provide dealer support via chat and phone to resolve issues; clarify and resolve technical questions regarding the system; report errors or feature change requests to the development team; conduct internal equipment testing to validate functionalities. Previous experience as a Support Analyst, Technical Support Specialist, Technical Support Assistant, or Support Expert may indicate suitability for some of the responsibilities in this position. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Profit Sharing * Meal Voucher * Pharmacy Benefit * Health Insurance * Dental Insurance * Birthday Day Off Flexible benefit. Partnerships with educational institutions. **Additional Information:** * Employment Type: Permanent \- On-site. * Duration: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00\.