Description
Job Summary:
Work on collecting from delinquent consorciados (consortium members), negotiating overdue amounts and formalizing agreements, as well as monitoring payments and recording interactions.
Key Highlights:
1. Negotiation of overdue amounts and payment proposals.
2. Monitoring payments to maintain active customers.
3. Supporting other departments and suggesting improvements to collection strategies.
**Where you will work:** Dois Irmãos/RS
**Work Department:** Collections \- Consortia
**We expect you to:**
* Contact delinquent consorciados by phone, e\-mail, or other channels;
* Negotiate overdue amounts and propose payment options;
* Formalize agreements in accordance with internal policies;
* Monitor payments after negotiation to keep the customer active;
* Record interactions in the system to update the history;
* Suggest improvements and collection strategies;
* Provide support to other company departments as required.
**Requirements:**
* Currently pursuing a bachelor's degree in Financial Management or related field;
* Prior experience in collections, negotiation, and customer service;
* Basic knowledge of Excel and financial processes.
**Desirable qualifications:**
* Proficiency in computer tools and consortium management systems.
**Our benefits package includes:**
* Career development opportunities;
* Doctor Clin Health Plan with co-payment;
* Dental Plan with co-payment;
* Meal/food allowance;
* Transportation allowance;
* Free and chartered transportation in Dois Irmãos;
* Employee discounts.
**Working hours:**
* Monday to Thursday: 08:00 to 18:00;
* Friday: 08:00 to 17:00.
**Interested?**
You may apply by **submitting your resume for this position (at the bottom of the page)**, sending it via **WhatsApp (51\) 99525\-0550**, or emailing it to **vagas@gg10\.com.br**, indicating the job title in the subject line.
Minimum Education Level: Bachelor's Degree