Quality Coordinator

Description

Job Summary: Coordinate Lightwall's Quality Management System (QMS), ensuring compliance, standardization, and continuous improvement of processes, products, and services. Key Highlights: 1. Coordinate the Quality Management System (QMS) and internal/external audits. 2. Lead and develop the quality team, promoting a quality culture. 3. Participate in continuous improvement projects and initiatives to enhance operational efficiency. Ensure compliance, standardization, and continuous improvement of Lightwall's processes, products, and services, guaranteeing adherence to technical standards, legal requirements, and customer expectations while promoting a quality culture across the organization. **Key Responsibilities** * Coordinate the **Quality Management System (QMS)**, ensuring compliance with applicable standards (ISO, PBQP\-H, internal and external audits). * Plan, conduct, and follow up on **internal and external audits**, as well as corrective and preventive action plans. * Develop, review, and maintain **quality procedures, work instructions, and quality indicators**. * Monitor **performance indicators (KPIs)**, analyzing nonconformities, root causes, and proposing improvements. * Manage quality control throughout the production process, incoming raw materials inspection, and finished product inspection. * Ensure traceability and control of quality documents and records. * Support Production, Engineering, Supply Chain, and PCP departments in process standardization and improvement. * Coordinate handling of **nonconformities, customer complaints, and corrective actions**. * Ensure compliance with applicable technical, environmental, safety, and regulatory standards. * Lead and develop the quality team, delivering training and disseminating the quality culture. * Participate in continuous improvement projects, rework reduction, and operational efficiency enhancement. **Mandatory Requirements** * Bachelor's degree completed in **Engineering, Quality, Production, Industrial Management, or related fields**. * Proven experience in **coordinating or leading a Quality department**, preferably in an industrial environment. * Solid knowledge of **quality management standards and systems**. * Experience with audits, performance indicators, and nonconformity analysis. * Proficiency in quality tools and intermediate/advanced Excel. **Hard Skills** * Quality Management System (QMS). * Internal and external audits. * Quality tools (PDCA, MASP, Ishikawa, 5 Whys, FMEA). * Process control and standardization. * Indicator analysis and technical reporting. * Document management and regulatory compliance. **Preferred Qualifications** * Experience in the **industrial or civil construction sector**. * Certifications such as ISO, Internal Auditor, Lean, Green Belt, or similar. * Experience with continuous improvement and cost-reduction projects. * Knowledge of industry-specific technical standards. **Soft Skills** * Technical leadership and influence. * Analytical and systemic thinking. * Clear and assertive communication. * Organization and attention to detail. * Data-driven decision-making capability. * Collaborative, results-oriented profile. **? Key Performance Indicators (KPIs)** * Nonconformity rate. * Rework and waste levels. * Results of internal and external audits. * Timeliness of corrective action implementation. * Internal and external customer satisfaction. If you are driven by excellence, standardization, and continuous improvement, and wish to join a company that values processes, quality, and innovation, this opportunity is for you. **Join Lightwall as our Quality Coordinator and elevate our standards to a new level.**