Description
Job Summary:
A professional responsible for serving customers, presenting products/services, negotiating and closing sales, as well as conducting after-sales follow-up and maintaining CRM systems up to date.
Key Highlights:
1. Customer service and lead prospecting
2. Negotiation, sales closing, and after-sales support
3. Customer information management in CRM
* Serves customers who initiate contact (leads)
* Responds to messages and calls
* Presents products or services
* Sends proposals and negotiates pricing
* Closes sales
* Conducts follow-up (after-sales)
* Enters customer information into systems/CRM