Senior Training Analyst

Description

Job Summary: A professional to manage corporate training, focusing on organization, operational control, and excellence in B2B customer service within a technology company. Key Highlights: 1. Corporate training management with a B2B focus 2. Continuous improvement of training processes 3. Relaxed work environment, no dress code We are seeking a professional to join a **technology company**, responsible for managing **corporate training, with emphasis on organization, operational control, and excellence in B2B customer service.** We seek an organized, analytical, and proactive profile, with strong accountability, attention to detail, and commitment to quality! **Responsibilities:** * Plan, organize, and monitor in-person, hybrid, and/or online corporate training sessions * Operate and administer the LMS platform (user registrations, course enrollments, content management, and reporting) * Manage training schedules, class rosters, attendance lists, and deadline tracking * Handle training logistics (scheduling, instructors, materials, and communications) * Issue, track, and organize certificates and mandatory documentation * Ensure compliance with regulatory training requirements (NRs) and Occupational Health and Safety (OHS) standards * Organize evidence and documents for audits and compliance processes * Support corporate clients (B2B), answering inquiries and following up on requests * Assist in supplier and instructor management * Monitor KPIs, reports, and operational workflows within the department * Drive continuous improvement of training processes Requirements: * Currently pursuing or completed undergraduate degree in Business Administration, Human Resources, Psychology, Pedagogy, Education, * Production Engineering, or related fields * Prior experience in corporate training management * Experience organizing in-person and/or hybrid training sessions * Previous experience operating LMS platforms * Knowledge of administrative routines and document management * Intermediate proficiency in Excel or Google Sheets * Strong written and verbal communication skills for B2B client service * Organized, analytical profile with strong time-management skills **Preferred Qualifications** * Postgraduate degree or courses in Training & Development, OHS, or Process Management * Experience with regulatory training (NRs) * Knowledge of or experience in Occupational Health and Safety (OHS) * Experience with audits, compliance, and evidence organization * Supplier and instructor management experience * Experience working in technology companies or high-volume operational environments Benefits **Work Environment & Well-being** Monthly birthday celebrations Internal marketing initiatives Relaxed work environment, no dress code Fresh fruits replenished weekly Fully stocked fridge with coconut water, soft drinks, alcoholic and non-alcoholic beverages Available coffee machine offering traditional and specialty coffees B.blend machine featuring a variety of beverages (sparkling water, coffees, teas, soft drinks, juices, hot chocolates, and energy drinks) Happy Hour every Friday starting at 5 PM, fostering team integration **️ Food & Transportation** Meal Allowance (Caju): R$ 36.14 per day Transportation Benefit (Blumob) or Fuel Allowance (Caju): R$ 11.00 per day Important: Meal and transportation/fuel benefits are non-taxable and not deducted from payroll **Health & Quality of Life** SESC health plan: access to gyms, cultural activities, leisure, courses, workshops, medical and dental care Partnership with fitness centers offering special discounts Discounted online therapy sessions with a partner psychologist **Growth & Development** Career development plan with advancement opportunities Education assistance: 50% cost coverage Access to e-learning platforms for professional development