Customer Service Assistant

Description

Job Summary: Customer service professional for selling financial products, working with passion for fashion and positive impact. Key Highlights: 1. Identification with fashion retail 2. Focus on creating positive impact through fashion 3. Brazilian culture: welcoming and entrepreneurial When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that captivate Brazil year after year? Today, we are over 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.** **Beyond our 430+ stores under the brands Riachuelo, Casa Riachuelo, Fan Lab, and Carter's, we have teams across Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway—as well as many other divisions—all operating together within an integrated business model that ensures we remain **unique** in the Brazilian market.** We work with **fashion** to create **positive impact** directly in our country and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian essence: welcoming and entrepreneurial.** **Responsibilities and Duties** **The role's challenges include:** Responsible for customer service and sales of financial products. * Attending customers across all touchpoints; * Executing credit account operational processes; * Offering the Riachuelo Card and financial products to all customers; * Understanding and striving to meet established goals. **Requirements and Qualifications** **It is highly important that you have and/or know:** * Completed High School education; * Identification with fashion retail; * Availability for flexible working hours, including weekends; * Prior experience in negotiation processes is desirable. **Additional Information** **What benefits do we offer?** * Medical assistance * Dental assistance * Group life insurance * Totalpass * Educational partnerships * Discounts at Riachuelo * Meal or food allowance * Transportation allowance * Profit and results sharing **To learn about all our benefits, visit** **www.riachuelo.com.br/carreiras** **Interested? Apply now!** **\#VemSerRCHLOVER** When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that captivate Brazil year after year? Today, we are over 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.** Beyond our 430+ stores under the brands Riachuelo, Casa Riachuelo, Fan Lab, and Carter's, we have teams across Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway—as well as many other divisions—all operating together within an integrated business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to create **positive impact** directly in our country and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian essence: welcoming and entrepreneurial.**