Description
Job Summary:
Provide first- and second-level technical support for Senior ERP and legacy systems, developing and customizing SGI reports and screens to ensure delivery quality.
Key Highlights:
1. Technical support for Senior ERP and legacy systems
2. Development and customization of SGI reports
3. Focus on system stability, evolution, and customization
**Job Description:**
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Provide first- and second-level technical support for Senior ERP and other legacy systems, ensuring resolution of incidents and internal customer requests. Develop and customize SGI reports and screens according to business needs using Senior Programming Language (LSP), and when necessary, using SQL commands. Ensure good practices in documentation, versioning, and delivery quality.
**Mandatory Requirements:**
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Experience with Senior ERP (modules and integrations).
Advanced knowledge of LSP (Senior Programming Language).
Experience in developing SGI reports and screens.
Proficiency in SQL (queries, optimizations).
**Desirable Requirements:**
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Proactivity and ownership mindset, with a problem-solving orientation.
Strong communication skills and ability to interact with various business areas.
Organization, attention to detail, and results focus.
Ability to handle multiple simultaneous tasks autonomously.
Certifications or training on the Senior platform.
Experience with Senior ERP.
Knowledge of system integration (APIs, Web services).
**Employment Type:**
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CLT
**PwD (Persons with Disabilities):**
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NOT APPLICABLE
**Benefits:**
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Free meals;
Attendance bonus;
Education assistance;
Childcare assistance;
Purchase of Blumenau Iluminação products at 50% discount;
Pharmacy partnership;
Workplace gymnastics;
On-site physician;
Quick massage;
Health insurance;
Dental insurance;
Profit-sharing program (PPR);
Life insurance;
Telemedicine;
Transportation allowance.
**Work Location:**
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Blumenau \- Passo Manso
**Working Hours:**
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General \- Business hours
**Additional Information:**
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We are seeking a Senior Support Analyst to join our technology team, focusing on maintenance, enhancements, and development within the Senior ERP. The professional will be responsible for ensuring system stability, evolution, and customization, serving as the technical reference for the company’s business areas.