Job Summary: This position supports risk management, ombudsman services, and fraud prevention, contributing to process efficiency and report preparation. Key Highlights: 1. Support in risk management and fraud prevention 2. Assistance in preparing reports for the Executive Board 3. Contribution to process improvement and regulatory compliance **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break. **Experience Level:** Not Specified **Employment Type:** Not Specified * Assist/support execution of processes related to risk management, ombudsman services, anti-money laundering, fraud prevention, and breach of financial confidentiality; * Support, attend to, clarify, archive, and perform activities according to established priorities and received instructions; * Contribute to process efficiency and improvement, as well as compliance with applicable regulations and legislation; * Support preparation of reports for the Executive Board and Board of Directors, per received instructions; * Assist in regulatory inquiries and other requests within the institution where assigned; * Monitor deadlines for responses to demands related to Complaint and Denunciation Registration, Ombudsman Services, Reclame Aqui, and others; * Provide documents and information, and support requests from other departments as instructed (e.g., audit). **Requirements:** * Completed or ongoing undergraduate degree in Business Administration, Accounting Sciences, Law, or related fields; * Writing, analysis, and interpretation skills; * Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook). . **Preferred Qualifications:** * Knowledge of the National Financial System / Credit Cooperativism * Intermediate/Advanced Excel proficiency. **Benefits:** Education Allowance, Childcare Allowance, Parking, Profit Sharing, Health Insurance, Dental Insurance, E-Learning Platform, Private Pension Plan, Life Insurance, Meal/Voucher Allowance, Transportation Voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
