Description
Job Summary:
An IT professional to provide support and maintenance for servers, networks, integrations, and users, ensuring optimal system functionality.
Key Highlights:
1. User support, server monitoring, and network administration
2. User management, backup assistance, and workstation installation
3. Ongoing or completed undergraduate degree in IT
Responsibilities:
Provide Level 1 and Level 2 IT infrastructure support, ensuring service continuity for servers, networks, integrations, and users, thereby guaranteeing optimal system performance.
️ Responsibilities:
User support (Level 1 and Level 2)
Server and integration monitoring
Basic network administration (LAN/WAN, Wi-Fi)
User management (Active Directory, email, and access control)
Backup and restore assistance
Workstation installation and maintenance
Incident tracking and SLA compliance
Basic environment documentation
**Requirements:**
* Ongoing or completed undergraduate degree in Networking, Information Systems, or Computer Science
* Proficiency in Windows Server, Windows 10/11, and Linux
* Fundamental networking knowledge (TCP/IP, DNS, DHCP, VLAN, VPN)
* Basic knowledge of Active Directory, backup solutions, and virtualization (Hyper-V)
* Familiarity with monitoring tools
* Minimum 1 year of relevant experience
**✨ Bonus:**
* Certifications in related fields
**Benefits:**
* Attendance bonus
* Education allowance
* Annual PPR (Profit Participation Program)