Job Summary: Octadesk is seeking a technology- and innovation-driven professional to work on system development, performance, and architecture, collaborating within agile teams. Key Highlights: 1. SaaS company selected by MIT in 2023 as one of the 20 most innovative companies in the country 2. Work in system development and architecture using modern technologies 3. Environment of autonomy, respect, diversity, and professional development Octadesk is a SaaS company selected by MIT in 2023 as one of the 20 most innovative companies in the country. We are the largest and best AI-powered customer service platform, solving the customer journey from marketing through post-sales. Our mission is to enable companies to deliver service the way customers want to be served. If you are passionate about technology and innovation and enjoy challenging the status quo, Octadesk is the right place for you. **Responsibilities and Duties** * Experience in performance optimization and supporting system development; * Development of web systems/services on platforms; * Agile methodologies and DevOps; * Experience developing projects within agile teams; * Creation of functional documentation and system manuals; * Requirements gathering and software needs analysis; * System development and architecture using OOP, Design Patterns, and SOLID principles; **Requirements and Qualifications** * Solid experience with Node.js and NestJS * Strong knowledge of TypeScript * Knowledge of MongoDB and PostgreSQL databases * RabbitMQ * Redis * Docker * Implementation and testing (unit and integration) * Experience with version control using GitHub * Experience in performance optimization and improvements * Experience with CI/CD and automation of build and deployment processes * Experience with GCP * Proactivity **Additional Information** **Benefits offered by Octadesk** Health insurance; Dental insurance; Meal allowance or food voucher; Childcare assistance; Férias&Co (travel benefit); Birthday day off; Alphafitness — partnership focused on mental and physical well-being; Life insurance; Extended maternity and paternity leave; WellHub (GymPass); **Our amazing location:** R. Itapaiúna, 2434 — Parque do Morumbi, São Paulo — SP | 05707-001 **Important note:** This and all open positions at LWSA are open to all individuals, regardless of gender, ethnicity, sexual orientation, disability, or socioeconomic status. We emphasize that our positions are open to people with disabilities (PwDs). Did you know LWSA is a digital solutions ecosystem composed of multiple companies? Indeed—and all share a single objective: **transforming businesses to help them grow and thrive through technology**. Our team is recognized for its **passion, creativity, persistence, and collaboration**. Just like the professionals building their careers here, each of our brands has its own unique identity, yet they all share the same drive to evolve and consistently deliver excellence. **LWSA has a place that could be perfect for you!** Here, you can build your career in an environment of **autonomy, respect, and diversity**, within a company committed to developing its professionals to continue innovating and creating tomorrow’s solutions. So, are you ready to join this ecosystem and discover all the opportunities we have for your career? Feeling that you’re a great match for our profile and sharing your resume here is the first step toward joining our team!