Description: Education Level * Completed or ongoing higher education in administration, accounting sciences, economics, marketing, and related fields; Professional Experience * Experience in customer service, preferably in financial institutions, will be a differentiator; * CPA 10 or CPA 20 certification will be a differentiator; Desired Skills and Knowledge Areas * Knowledge of financial products and services * Credit cooperative principles * Negotiation * Member focus * Communication * Service orientation \#LI\-SP2 Member Service: Provide service to members in order to meet demands and contribute to business effectiveness, as well as support the Business area's requirements. Promotion of New Business: Identify and promote new business opportunities with members, directly handling operational documentation. Delinquent Collections: Support collection efforts for credit operations in cases of delinquency and within negotiation deadlines, according to guidance from the business area, aiming for the return of lent capital. Document Verification: Receive documents and be responsible for verifying them, ensuring compliance with legal formalities of operations, in order to prepare routines for faster and more efficient service to member demands, as well as maintenance of registration data. \#LI\-SP2 2511090202181684712