Customer Service Assistant

Description

Job Summary: Professional responsible for digital, telephone, and in-person customer service, recording interactions, requesting services, and updating customer and property data. Key Highlights: 1. Multichannel customer service 2. Management and updating of registrations 3. Resolution of financial matters Digital (WhatsApp), telephone, and in-person customer service; recording of service interactions; service requests; updating of property and customer registration data; reimbursement of amounts erroneously paid; and issuance of payment slips. Minimum Education: High School (Secondary Education) * Health Assistance Package * Bradesco Dental Plan * Emotional and Personal Support Package * Life Insurance * One day off during birthday month (day off) * Transportation Allowance * Length-of-Service Bonus * Meal Voucher