Description
Job Summary:
Provide customer service at an authorized Samsung technical support center, including creating service orders and supporting repair processes.
Key Highlights:
1. Customer service at the reception desk
2. Support for products under warranty and out of warranty
3. Creation of service orders
AUTHORIZED SAMSUNG TECHNICAL SUPPORT CENTER.
RESPONSIBILITIES: Customer service at the reception desk, creation of service orders, providing repair timeframes/estimates, and support for customers regarding warranty and out-of-warranty issues.
WORK HOURS: Monday to Saturday, 1:00 PM to 9:00 PM (No work on Sundays).
LOCATION: Neumarkt Shopping / SAMSUNG Store.
BASE SALARY (R$2.180,00) + VA (R$150,00) + VT + BONUS.
PAYMENT: R$2.180,00 - R$3.000,00 per month
BENEFITS:
* Fuel allowance
* Meal voucher
* Transportation voucher
WORK LOCATION: On-site