Inside Sales Consultant – SDR (Sales Development Representative)

Description

Job Summary: We are seeking an Inside Sales Consultant – Customer Service Center with a consultative, agile, and results-oriented profile to guide customers from initial contact to deal closure, ensuring service quality and customer retention. Key Highlights: 1. Experience in inside sales, telesales, or remote commercial customer service 2. Ensure prompt first response and continuity in customer service 3. Conduct structured follow-ups and maintain an active, well-organized customer portfolio **Occupation:** Commercial/Marketing R$ **Salary Expectation** R$ 2\.200,00 **Number of Openings** 3 **Working Hours** From 08:00 to 18:00 **Education Level** Bachelor's degree (in progress) **City** Juiz de Fora \- MG * R$ **Salary Range** R$ 2\.200,00 * **Number of Openings** 3 * **Working Hours** From 08:00 to 18:00 * **Education Level** Bachelor's degree (in progress) * **City** Juiz de Fora \- MG Applications for this opportunity close on **18/05/2026** ### **Job Description** We are looking for an Inside Sales Consultant – Customer Service Center with a consultative, agile, and results-oriented profile. If you have experience in inside sales, telesales, or remote commercial customer service and wish to join a market-leading company, this is your opportunity. You will be responsible for guiding customers from the first contact through to sale closure, ensuring high-quality service and customer retention. Key Responsibilities: - Attend to customers and leads originating from WhatsApp, phone, and digital channels. - Ensure prompt first response and continuity in customer service. - Identify customer needs through consultative probing. - Prepare clear and comprehensive quotations and commercial proposals. - Conduct negotiations focused on value generation, avoiding price-only discussions. - Perform structured follow-ups and maintain an active, well-organized customer portfolio. - Record all interactions in the company’s CRM. - Execute post-sales actions to reinforce relationships and identify new opportunities. - Monitor performance metrics and contribute to improvements in the commercial process. ### **Prerequisites** What We Seek (Requirements): - Prior experience in inside sales, telesales, inside sales, or commercial customer service. - Experience with digital channels (WhatsApp, phone, customer service platforms). - Negotiation skills, ability to prepare proposals, and conduct commercial follow-ups. - Basic or intermediate knowledge of CRM and sales funnels. - Strong verbal and written communication skills. - Goal-, metric-, and results-oriented mindset. - Organizational skills, discipline, and agility to handle multiple simultaneous customer interactions. Advantages (Bonus if you have): - Experience in consultative selling and commercial methodologies (e.g., SPIN Selling). - Experience in high-volume lead operations. - Experience in retail, construction materials, finishing products, or related sectors. - Proficiency with commercial systems and customer portfolio management tools. ### **Benefits** Commercial salary \+ commission \+ bonuses and incentives for achieved goals and VA Unbeatable Portfolio: Over 20,000 items (Tools, PPE, Paints, and more). Growth Environment: The fastest-growing company in the digital space offers the best career opportunities. Stability: 30 years in the market ensure the security you need to work confidently. ### **Observations** Working hours: Monday to Friday, 08:00 to 18:00, and Saturday, 08:00 to 12:00, on a rotating shift basis. Downtown store. Applications for this opportunity close on **18/05/2026** #### **About the Company** COMPANY IN THE PAINTS, TOOLS, AND MACHINERY SEGMENT. #### **Location** *Marechal Deodoro Street, 66 • Downtown • 36\.013\-000 • Juiz de Fora \- MG*