Claims Adjuster

Description

Job Summary: A claims adjuster is a crisis manager and guardian of contractual justice, balancing costs and indemnification while serving as the liaison between the member, repair shop, and association administration. Key Highlights: 1. Acts as a crisis manager and guardian of contractual justice 2. Balances cost containment and fair indemnification 3. Requires technical investigation, fraud detection, and inquiry An outstanding claims adjuster at a vehicle protection association acts as a crisis manager and guardian of contractual justice, balancing the association's need for cost containment with fair indemnification to the member. They serve as the liaison among the member, repair shop, and association administration. **Required Skills:** **Technical Investigation and Impartial Inquiry; Accurate Damage Identification**; **Cause and Circumstance Analysis**; **Fraud Detection**; **Agility and Crisis Management**; **Loss Minimization**; **Assertiveness**; **Transparency and Relationship Management**; **Transparency with Members**; **Clear Communication**; **Technical and Legal Knowledge**; **Regulation Mastery**; **Automotive Knowledge**; **Focus on Technology and the Future**; **Proficiency in Digital Tools** **Key Responsibilities:** Conduct initial inspections at repair shops Perform quality inspections of repairs Monitor service progress at repair shops Prepare technical reports and analyses of incidents Negotiate with repair shops to optimize and reduce costs **Requirements:** Experience as a Claims Adjuster Familiarity with the Cilia system Driver's license category A Negotiation skills Focus on cost reduction Employment type: Full-time, Permanent CLT Compensation: R$3\.000,00 \- R$3\.200,00 per month Benefits: * Medical assistance * Dental assistance * Company mobile phone * Life insurance * Meal allowance * Transportation allowance Work location: On-site