Visitor Services Agent

Description

Considered the largest open-air museum in Latin America, the Inhotim Institute — Botanical Garden and Museum of Contemporary Art — is seeking people to join its team as **Visitor Services Agents**. Located in Brumadinho (MG) since 2006, Inhotim is a nonprofit organization funded by ticket revenue, event hosting, and donations from individuals and legal entities — either directly or through the Federal and State Cultural Incentive Laws. Its landscapes across 140 hectares of visitable area offer visitors a unique experience blending art and nature. Over 500 people collaborate daily to keep this entire structure functioning. Join us too! **Responsibilities and Duties** **This person will be responsible for:** * Welcoming the public and providing support across all internal transportation services; sharing technical and conceptual information; ensuring compliance with visitation rules and procedures; and guaranteeing an accessible, inclusive, and safe experience for all visitors; * Organizing queues and managing visitor flow at boarding and disembarking points; * Receiving and welcoming visitors at designated locations; * Preserving equipment, artistic collections, and botanical assets, ensuring adherence to visitation rules and contributing to space monitoring; * Cleaning and maintaining electric vehicles, ensuring they meet standards established by leadership; * Recording and generating operational data, such as daily visitation reports and check\-lists for used vehicles; * Actively participating in training sessions and capacity-building programs offered by the institution; * Studying and mastering materials and content related to exhibitions, provided by immediate management; * Disseminating information about museum programming, including opening hours and events; * Performing other related duties. **Requirements and Qualifications** **Candidate profile:** * Completed or currently pursuing high school education; * Prior experience in customer service is desirable; * Excellent interpersonal skills; * Strong verbal communication skills. **Additional Information** **About the position:** * CLT employment regime; * Health insurance, dental insurance, transportation allowance, meal voucher, food card, culture voucher, life insurance; * Availability on weekends and holidays**.** #### **Inhotim** Inhotim is a museum of contemporary art and botanical garden located in Brumadinho (MG) since 2006\. It is a nonprofit organization funded by ticket revenue, event hosting, and donations from individuals and legal entities — either directly or through the Federal and State Cultural Incentive Laws. Considered the largest open-air museum in Latin America, Inhotim lies between the rich biomes of the Atlantic Forest and the Cerrado. Its landscapes across 140 hectares of visitable area offer visitors a unique experience blending art and nature. Approximately 1\.862 works by over 280 artists from 43 countries constitute the collection, displayed outdoors and in galleries within a botanical garden featuring more than 4,300 rare plant species from all continents. More than 500 people collaborate daily to ensure this entire structure functions smoothly. Join us too! #### **Mission** Inhotim is an open-air museum that fosters immersive and transformative experiences by integrating art and nature. We create, preserve, and disseminate artistic and botanical collections in an inclusive space where diverse perspectives drive new dialogues. We promote experimentation, research, and education, anchoring discussions on art, society, and biodiversity. #### **Vision** To be a **perennial and sustainable** institution that values culture and people — a **reference** in experimentation, research, and training in art and nature, aiming to build a **legacy of knowledge and transformation** with **local and global impact**. #### **Values** Inhotim: Art and Nature We encourage **experimentation** through the singular encounter of art with nature. Inhotim for Everyone We **democratize** access to art, nature, and education for diverse audiences. Our Inhotim We are a **plural and inclusive** institution that values the people who make Inhotim and those who engage with it — in all their diversity — where there is no room for prejudice or harassment. Inhotim Within and Beyond We operate **ethically**, **transparently**, and **sustainably** in our relationships with people, communities, and nature; in resource management; and in governance practices.