**Racine Tratores** is a dealership renowned for quality, trust, and personalized service. Since 1968, we have built our history with dedication, commitment, and professionalism. Above all, we value the human factor through the relationships we cultivate with our customers and employees, who are our greatest asset. More than market-leading products, we offer specialized technical support, providing high-quality services and personalized attention. These are our differentiators: a customer-focused after-sales team committed to client satisfaction, combined with the dynamism and energy of our sales team. We are constantly evolving, always seeking new ways to innovate in service and strengthen relationships with our customers, partners, and employees. **Responsibilities and duties** * Answer and receive customers; * Collect and verify field reports from technicians; * Monitor workshop customer processes; * Perform billing in the system; * Send labor and parts invoices (NF); * Update the Machinery Fleet spreadsheet; * Update the control spreadsheet for open service orders; * Create folders for new equipment and customers; * Monitor equipment loading and unloading when necessary; * Control the entry and exit of Special Tools; * Monitor and report to management on deadlines and execution of PMPs when necessary; * Open and monitor internal and external service orders; **Requirements and qualifications** Pursuing or completed degree in Administration or related fields. **Additional information** * Health and dental plan; * Cafeteria; * Life insurance; * Study subsidy; * PPR (Profit Sharing Program). ### **Racine Companies: 57 years of history** Since 1968, we have built our history with dedication, commitment, and professionalism. Above all, we value the human factor through the relationships we cultivate with our customers and employees, who are our greatest asset. More than market-leading products, we offer specialized technical support, providing high-quality services and personalized attention. These are our differentiators: a customer-focused after-sales team committed to client satisfaction, combined with the dynamism and energy of our sales team. #### **Where we are** * Alfenas (MG) * Araraquara (SP)⠀⠀ * Jaú (SP) * Manhuaçu (MG) * Muriaé (MG) * Passos (MG) * Piumhi (MG) * Pouso Alegre (MG) * São João Del Rei (MG)