Description
Job Summary:
Lead and guide the operational team, overseeing last-mile and e-commerce operations to ensure on-time deliveries within SLA and handle incidents.
Key Highlights:
1. Lead and guide the operational team
2. Ensure on-time deliveries within SLA for last-mile and e-commerce operations
3. Monitor KPIs and support improvements
* **Lead and guide the operational team;**
* **Oversee last-mile and e\-commerce operations, ensuring on-time deliveries within SLA;**
* **Engage with drivers and delivery personnel to ensure delivery quality;**
* **Support recruitment of new delivery personnel;**
* **Monitor KPIs, handle incidents, and support improvements at the operational base;**
Compensation: R$3\.500,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Profit-sharing program
* Life insurance
* Food allowance
* Meal allowance
* Transportation allowance
Work Location: On-site