Description
Job Summary:
Provide technical support to users, maintain equipment and networks, and resolve technical issues in dealership systems.
Key Highlights:
1. Essential technical support to users
2. Hardware and software maintenance and configuration
3. Support for networks, internet, and telephony
Provide basic technical support to users;
Install, configure, and maintain computers, printers, and peripherals;
Assist with network, internet, and telephony maintenance;
Support software and system installation and updates;
Manage and organize IT equipment;
Track technical service requests and record support activities;
Assist in identifying and resolving technical issues;
Provide support for systems used by the dealership;
Ensure security and proper maintenance of equipment.
High school diploma required;
Technical or higher education program in IT currently in progress is a plus;
Basic knowledge of hardware, software, and networks;
Familiarity with Windows operating systems;
Good communication and organizational skills.