Senior Administrative Operations Technician

Description

Job Summary: Support the operational team, manage KPIs, and optimize processes in a pivotal role ensuring smooth railway operations. Key Highlights: 1. Operate with operational management and team support 2. Play a key role in interfacing with the yard locomotive crew 3. Support the standardization and execution of automated processes Working at Rumo means experiencing motion in action. In **operations**, every maneuver, every trip, and every attention to track maintenance makes a difference in our business results; operations connect regions and take Brazil further. We value those who learn by doing, work attentively and with **safety**, and understand that results stem from collective effort. If you enjoy real challenges and want to feel proud of what you build every day, **Rumo** is the place for you! Are you ready to move Brazil with us? **\#VemPraRumo** **About the Position** We are seeking a professional to perform operational management and team support, focusing on relationship building and process organization. This position will play a fundamental role in interfacing with the yard locomotive crew, ensuring operational fluidity, monitoring KPIs, and supporting decision-making. **Responsibilities and Duties** **Main Responsibilities:** * Serve as the focal point for operational team support; * Directly interface with the yard locomotive crew (approx. 55–60 people); * Monitor and manage departmental KPIs (operational and financial); * Control work schedules, overtime hours, and performance indicators; * Use and administer management systems; * Support the standardization and execution of automated processes; * Prepare managerial presentations and reports; * Conduct site visits when necessary. **Experience** * Prior experience in customer service; * Experience supporting teams and performing administrative routines. **Requirements and Qualifications** **Education:** * Completed high school; * Completed technical course and/or undergraduate degree in Administration, Logistics, Operations Management, or related fields. **Technical Skills:** * Advanced Excel; * Proficiency in presentation creation (PowerPoint or similar); * Knowledge of management systems. **Preferred Qualifications:** * Power BI knowledge; * Experience in KPI and data analysis. **Additional Information** **Work Model** * **Employment Type:** CLT (Consolidation of Labor Laws) * **Hiring Model:** On-site * **Work Location:** Rio Verde/GO * **Working Hours:** Monday–Thursday: 7:00 AM–5:00 PM; Friday: 7:00 AM–4:00 PM * **Travel Requirements:** Yes (travel required for site visits) **Benefits Package** * Meal Allowance * Food Voucher * Transportation Voucher * Profit Sharing Program (PPR) * Railway Safety Bonus * Private Pension Plan * Credit Cooperative * Payroll-Deductible Loan * Wellhub (Well-being benefit) * Health Insurance * Dental Insurance * Surgical Instrumentation * Pharmacy Allowance * Life Insurance * Funeral Assistance * Maternity Assistance Program (from pregnancy through postpartum) * Extended Parental Leave * School Supplies Allowance * Daycare Assistance * Christmas Toy Allowance * Christmas Kit * Psychological, Legal, and Financial Assistance Program * Benefits and Discounts Club * Corporate University **\#VemPraRumo** **About Rumo** We are Brazil’s largest railway logistics operator, crossing the country from North to South across nearly 14,000 km of rail lines — a distance equivalent to traveling from São Paulo to Australia. As the logistics solutions company of Cosan Group, our purpose is to move Brazil and feed the world — far beyond railways. You can be part of this movement alongside our +8,000 passionate employees! **Our Culture** At Rumo, we are connected by our unique way of being and doing — our DNA. We use the four letters of our name to guide our daily attitudes: **Here, \#RespectMatters!** We believe job and growth opportunities must be equal for everyone, and we know that a diverse and inclusive team is the path to continued innovation and evolution! Our job openings are open to **all individuals**, regardless of gender identity or expression, sexual orientation, religion, ethnicity or race, age, neurodiversity, disability status, citizenship, or any other characteristic that makes you unique. **\#VemPraRumo** **Learn more about Rumo: https://rumolog.com/** We are **Brazil’s largest private freight railway operator**, offering a safe, competitive, and low-carbon logistics solution to support the growth of Brazilian agribusiness. We cross Brazil from **North to South**, managing approximately **14,000 kilometers** of railway lines across the states of Paraná, Santa Catarina, Rio Grande do Sul, São Paulo, Mato Grosso do Sul, Mato Grosso, Minas Gerais, Goiás, and Tocantins. Our asset base comprises **1,400 locomotives** and **35,000 freight cars**. We have over **8,000 employees** nationwide. Learn more about **Rumo Logística**