SALES CONSULTANT

Description

Job Summary: Responsible for customer service, product sales, and store operational support, aiming to ensure customer satisfaction and achievement of targets. Key Highlights: 1. Customer service and sales of O Boticário products 2. Customer loyalty and acquisition of new customers 3. Teamwork and focus on results Grupo Vênus \| Rio Verde \- GO \| On-site Job Description Responsible for delivering customer service and product sales, supporting store operations, monitoring performance indicators, and achieving individual targets set by the company—thereby facilitating internal process efficiency as well as customer satisfaction and loyalty. Responsibilities and Duties * Greet, demonstrate, and enable product trials in accordance with O Boticário’s service model; * Demonstrate products and highlight their unique features; * Conduct sales, after-sales service, and loyalty initiatives; * Acquire new customers (e.g., product sampling, leaflet distribution); * Apply the *Surpreenda* method and use MOBSHOP; * Meet targets and performance indicators (IPB, average receipt value, fragrance category); * Manage Turbo Receipt and Promotional Receipt programs; * Complete BotiStop (daily) and the target tracking spreadsheet (weekly); * Promote campaigns, new product launches, and self-makeup courses; * Correctly utilize Clube Viva (registration, point accumulation, and redemption); * Organize, clean, and restock products according to FIFO (First-In, First-Out); * Check product expiration dates; * Participate in inventory counts; * Process and record exchanges in the system; * Update visual communications, planograms, and pricing; * Access and monitor franchisor’s official channels; * Attend in-person or online training sessions. Requirements and Qualifications * Completed high school education; * Basic knowledge of Microsoft Office suite; * Flexible availability regarding working hours; * Interest in cosmetics, fragrances, and beauty industry; * Strong communication skills, negotiation ability, and persuasive aptitude. Salary Range To be determined Employment Type CLT Benefits * Dental insurance; * Health insurance; * Caju+ (Conexa Saúde, Psicologia Viva, and Wellhub); * Exclusive discount on O Boticário products; * Birthday day off + birthday gift; * Life insurance; * Transportation allowance; * Variable compensation.